Andrew Griffin
Los Angeles,CA
Summary
Experienced Team Player who enjoys building rapport with both employer and customer. Consistently delivers exemplary customer service. A positive attitude is coupled to remain calm and composed in busy work settings. Achieved Starbucks' Partner of the Quarter Award at Seattle Center, Spring 2019.
Overview
5
5
years of professional experience
Work History
Bellman & Receptionist
Wilshire Terrace
Holmby Hills, CA
02.2023 - Current
- Transported residents' groceries and belongings to their unit.
- Diligently sorted residents' mail and packages and delivered to door steps.
- Supervised front desk and answered residents' questions and needs.
- Answered valet telephone and safely brought residents their vehicles.
Bellman & Guest Services
Bellevue Club Hotel
Seattle, WA
02.2022 - 08.2022
- Swiftly prepared and delivered room service orders to hotel guests.
- Created exceptional customer service by delivering friendly, prompt and safe parking experiences.
- Provided directions and information about the hotel, local attractions, and available services.
- Transported guests' luggage to their room or other designated areas on the hotel premises.
Assistant Supervisor Barista
Starbucks Coffee Company
Seattle, WA
12.2018 - 02.2021
- Passionately trained new Baristas on how to craft beverages and to engage with customers.
- Described hot new menu items and special rewards program to customers.
- Informed visitors about popular venues and fun activities in Seattle City Center.
- Inspired positivity and hope among patrons and homeless during Covid-19 pandemic.
Skills
- Personable
- Thrives in busy environments
- Team player
- Active listener
- Guest errands
- Adapts to change
- Shipping and receiving
- Training and mentoring
- First Aid Training
- Phone Etiquette
Timeline
Bellman & Receptionist
Wilshire Terrace
02.2023 - Current
Bellman & Guest Services
Bellevue Club Hotel
02.2022 - 08.2022
Assistant Supervisor Barista
Starbucks Coffee Company
12.2018 - 02.2021