Andrew Hall
Tampa,United States
Summary
Skilled and experienced Night Replenishment Manager with experience in store merchandising, specialty & installation projects and whole store operations. Experience in working with large teams, ensuring associates are trained to meet the needs of the store, and more importantly, the customer. Bringing past large warehouse retail experience and the skills to help maintain daily operations in an ever evolving retail environment. An analytical thinker who works collaboratively to get the job done.
Overview
21
21
years of professional experience
Work History
Licensed Insurance Sales Professional
USAA Insurance
01.2024 - 10.2024
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Generated quotes and proposals for clients to match individual needs.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Followed up promptly with interested clients to close sales.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Calculated premiums and established payment methods for sales.
Shipping and Receiving Manager
Barnes and Noble College
12.2023 - 01.2024
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Organized storage areas to optimize materials movements and minimize labor hours.
Night Replenishment Manager
The Home Depot
04.2004 - 08.2023
- Responsible for overnight operations, including guiding teams to unload trucks in a fixed, timely manner
- Responsible for the lock down of the store, operating the security system, knowledge of emergency systems in place and most night time human resource needs
- Ensuring unloaded product is stocked and ready for customer's needs the following day
- Follow through the Overhead Purge Process to keep shelves full and continue to make room for incoming product
- Training associates on the unload process, daily safety training and machine operator training (Forklift, electric ladder, reach truck, electric pallet jack, order picker)
- Ensuring associates are working safely and follow the safety guidelines for their current project
- Develop associates who are interested in moving up in the company by assigning tasks related to their interest, creating a development blueprint and talking weekly about their goals with the company
- Responsible for the running of the inventory team every year, including all product in the overheads tagged and accurately counted, decontamination of store shelves & retrieval of fallen products, accurate signing for product counts, guiding associates on responsibilities for inventory day and maintaining the inventory process book
- Assist with customer questions and concerns while store is still open during operating hours
- Solve customer issues that arise in the store and customer calls when other management is not available
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
Education
St Petersburg College - general studies
St Petersburg College
01.2004
High School Diploma - Criminal Justice Academy Magnet Program
Pinellas Park High School
01.2003
Skills
- Ability to Multitask
- Teamwork
- Computer Skills
- Decision Making
- Time Management
- Leadership
- Fast Learner
- Effective Time Management
- Ability to Work Under Pressure
- Customer Service
- Organization
- Asset protection expertise
References
- James Stephens, The Home Depot, 727-543-1466
- Therese Laplante, The Home Depot, 989-928-9067
- Courtenay Rector Rhodes, Barnes & Noble College, 813-690-3026
Timeline
Licensed Insurance Sales Professional
USAA Insurance
01.2024 - 10.2024
Shipping and Receiving Manager
Barnes and Noble College
12.2023 - 01.2024
Night Replenishment Manager
The Home Depot
04.2004 - 08.2023
St Petersburg College - general studies
St Petersburg College
High School Diploma - Criminal Justice Academy Magnet Program
Pinellas Park High School
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