Misty Hernandez
San Antonio,TX
Summary
Passionate Teacher with experience developing and implementing diverse curriculums. Highly skilled at motivating students through positive encouragement and interaction. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Insurance Sales Professional
USAA
01.2022 - Current
- Increased member satisfaction by providing personalized insurance solutions tailored to individual needs.
- Exceeded sales goals through effective listening, time management, underwriting skills and closing techniques.
- Developed strong rapport, leading to customer service and sales success.
- Utilizes skills as a team leader to coordinate activities for team engagement and improvement.
Music Teacher
New Frontiers Public Schools
09.2020 - 08.2021
- Developed individualized lesson plans for diverse students, resulting in increased motivation and progress.
- Organized successful performances and events, showcasing students'' talents and hard work.
- Established positive relationships with parents and guardians, promoting open communication and collaboration for student success.
- Evaluated student progress regularly through formal and informal assessments, adjusting instruction as needed for continual improvement.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Inside Sales Representative
United Parcel Service
07.2017 - 09.2020
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Increased sales revenue by building strong relationships with customers and providing insightful product and integrated technology recommendations.
- Mentored new team members, providing valuable guidance on best practices for successful inside sales tactics.
- Developed and maintained strong working relationships with professionals within assigned territory.
Manager/Photographer/Sales Associate Specialist
Lifetouch Portraits
08.2010 - 11.2018
- Enhanced client satisfaction by delivering high-quality photographic services and products.
- Developed strong relationships with clients by offering tailored solutions for their photography needs, resulting in repeat business.
- Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Masters of Education - Early Childhood Education
American College of Education
Indianapolis, IN03.2024
BA - Sociology
University of Texas
05.2017
Skills
- Creative Lesson Plan Development
- Student-Centered Learning
- Technology Integration
- Behavioral Skills Development
- Communication Skills
- Rapport-Building
- Ability to Lead
- Time Management
- Social Perceptiveness
- Adapt to Diverse Groups
- Goal Attainment
Certification
- EC-6, TEXAS TEACHERS OF TOMORROW - 2020
Timeline
Licensed Insurance Sales Professional
USAA
01.2022 - Current
Music Teacher
New Frontiers Public Schools
09.2020 - 08.2021
Inside Sales Representative
United Parcel Service
07.2017 - 09.2020
Manager/Photographer/Sales Associate Specialist
Lifetouch Portraits
08.2010 - 11.2018
Masters of Education - Early Childhood Education
American College of Education
BA - Sociology
University of Texas