Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Business Development
Motorcars Toyota
Cleveland Heights, Ohio
06.2021 - 09.2022
Coordinated showroom and test-drive appointments for prospective buyers, improving customer conversion opportunities.
Engaged with online inquiries and open dealership leads to nurture potential sales relationships.
Worked with sales staff to match customers with available vehicle inventory.
Facilitated Toyota dealership outreach via phone, email, and text communication to enhance customer engagement.
Appointment Setter
Cleannet USA/JanTech Building Services Inc.
Greater Cleveland Ohio Area, OH
07.2016 - 06.2019
Scheduled sales appointments for Cleannet USA and JanTech Building Services prospects.
Collections Agent
Montgomery, Lynch & Associates
Beachwood, Ohio
08.2015 - 06.2017
Contacted debtors for Montgomery, Lynch & Associates using phone, email, and mail
Appointment Setter
Stonemor Cemetery
Twinsburg, Ohio
07.2012 - 03.2015
Scheduled sales appointments for Cleannet USA/JanTech Building Services prospects.
Customer Care Representative
Time Warner Cable
Garfield Heights, Ohio
02.2009 - 10.2012
Delivered prompt, accurate responses to customer inquiries about services, enhancing customer satisfaction.
Resolved billing discrepancies to uphold customer trust and ensure accurate account information.