CRM Software
Carmen Sinata
Rialto,CA
Summary
Results-oriented professional with a diverse background in sales, business development, and customer service. Experienced in leading high-performing teams, driving B2B enterprise sales, and building strong client relationships. Adept at leveraging CRM tools, developing innovative strategies, and meeting ambitious metrics in fast-paced environments. Known for exceptional communication skills, collaborative leadership, and a relentless drive to achieve success while maintaining a customer-focused approach. Passionate about growth, innovation, and delivering value through tailored solutions.
Overview
7
7
years of professional experience
Work History
Business Development
Credtent
12.2023 - Current
- Versatile leader with expertise in building and managing high-performing sales teams to drive enterprise-level B2B sales for Credtent's innovative AI tool
- Collaborated directly with the CEO and cross-functional teams, including operations, marketing, and PR, to develop and implement strategic growth initiatives
- Represented the company at AI networking events to generate and nurture high-quality leads, distributing them to the sales team while assisting in closing critical deals
- Skilled in training sales representatives to navigate complex sales processes, fostering client relationships, and delivering results in a dynamic startup environment
Sales Manager
AT&T (Authorized Retailer: Cell Shop)
03.2023 - Current
- Proven leader in B2B sales, exceeding targets in high-volume, metrics-driven environments
- Skilled in leveraging CRM tools, generating leads, and driving team performance
- Revitalized underperforming locations with innovative strategies to attract traffic and train high-performing sales teams
- Expert in coaching representatives, improving behaviors, and balancing sales volume with quality to deliver consistent results
Lead Retail Sales Consultant
AT&T (Corporate)
05.2022 - 12.2022
- Customer service, complex sales focused on technology and consistently changing promotions
- In charge of event planning and lead accumulation by means of cold calling and direct sales tactics such as canvassing in other cities to meet numbers
- Leadership position demonstrating sales tactics to colleagues with friendly but effective coaching, and closing the store and registers
Retail Sales Associate
Guitar Center
05.2021 - 05.2022
- Pitching and running credit applications to qualify customers for large purchases
- Providing outstanding customer service and educating customers to match them with the best product while simultaneously surpassing sales goals
Server
Glendora Country Club
10.2019 - 01.2021
- Customer service for high-touch clientele, food preparation, sales
Retail Sales Associate (Seasonal)
Bath and Bodyworks
10.2019 - 01.2020
- Customer service, POS experience, sales focus using wellness expertise
Beta Tester, Content Creator
Wave AI
01.2018 - 02.2019
- Testing new software and collaborative music projects, social media advisor and creator of promotional and instructional material for YouTube
- Helping to plan promotional strategies for company advertising and marketing
Intern
Ayzenberg
02.2018 - 04.2018
- Data entry, content reviewer, general office work, lead accumulation
Education
B.A. - Psychology
University of California, Riverside
11.2024
AA-T - Psychology
Citrus College
High School Diploma -
California School of the Arts
Skills
- Sales Expertise
- Leadership
- Team Development
- Coaching
- Feedback
- Collaboration
- B2B Sales
- Strategic Growth
- Sales Strategies
- Customer Service
- Pipeline Management
- Enterprise Sales
- CRM
- Lead Management
- Salesforce
- Utilization of LLMs for productivity
- Lead Generation
- Innovation
- Problem-Solving
- Technical Proficiency
- Software Proficiency
- Data Analysis
- Beta Testing
- Content Creation
- Communication
- Written Communication
- Verbal Communication
- Presentation Skills
- Metrics-Driven
- Results-Driven
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
LLM Productivity Capabilities
Timeline
Business Development
Credtent
12.2023 - Current
Sales Manager
AT&T (Authorized Retailer: Cell Shop)
03.2023 - Current
Lead Retail Sales Consultant
AT&T (Corporate)
05.2022 - 12.2022
Retail Sales Associate
Guitar Center
05.2021 - 05.2022
Server
Glendora Country Club
10.2019 - 01.2021
Retail Sales Associate (Seasonal)
Bath and Bodyworks
10.2019 - 01.2020
Intern
Ayzenberg
02.2018 - 04.2018
Beta Tester, Content Creator
Wave AI
01.2018 - 02.2019
AA-T - Psychology
Citrus College
High School Diploma -
California School of the Arts
B.A. - Psychology
University of California, Riverside
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