Proven track record in enhancing customer experience and streamlining inventory processes, demonstrating exceptional communication and problem-solving skills.
Excelled in supporting educational outcomes as a Support Teacher, leveraging teaching abilities and a strong work ethic to foster student success.
Overview
7
7
years of professional experience
Work History
Mesker Park Zoo
Visitor Services
06.2017 - 08.2018
- helped visitors with needs
- cleaned when needed
- provided support when needed
Receiver/Stocker/Sales Associate
Lowes Home Improvement
05.2019 - 11.2023
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Compared shipping orders and invoices against contents received to verify accuracy.
Unloaded pallets and deliveries and organized products in warehouse.
Restocked products and rotated items according to standard procedures.
Kept work areas clean, safe, and organized.
Placed, tagged, and secured merchandise in diverse designated areas.
Adhered to tracking, documentation, and control standards in order to reduce loss and maintain compliance.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Reviewed order data to verify transactions and shipping dates.
Inspected merchandise and sent damaged pieces for repair before shipment.
Verified transactions, product orders, and shipping dates and entered information into databases and reports.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Maintained effective team member communication.
Sales Support
Dick’s Sporting Goods
06.2024 - Current
Processed customer orders, delivered exceptional customer service and met sales support objectives.
Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Generated continuous customer referrals by delivering exceptional sales support.
Supported customer service, providing informational resources regarding promotions and sales.
Support Teacher
EVSC/Muncie School System
08.2019 - 05.2024
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Supported planning and preparation for culturally-diverse class sessions.
Supported classroom maintenance and upkeep, organizing books, and materials.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
Bachelor Of Science - Music
Ball State University
Muncie, IN
08.2024
Skills
Sales Support
Problem-Solving Support
Classroom work
Teaching Skills
Communication
Responsibility
Excellent Work Ethic
Good listening skills
Decision skills
Good with children
Musically talented
Conflict Resolution
Timeline
Sales Support
Dick’s Sporting Goods
06.2024 - Current
Support Teacher
EVSC/Muncie School System
08.2019 - 05.2024
Receiver/Stocker/Sales Associate
Lowes Home Improvement
05.2019 - 11.2023
Mesker Park Zoo
Visitor Services
06.2017 - 08.2018
Bachelor Of Science - Music
Ball State University
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