Andrew Hatman
Bryant,AR
Summary
Dynamic sales professional with a proven track record at Priority1, excelling in customer relations and upselling techniques. Recognized for enhancing client satisfaction and expanding the customer base through effective relationship building. Skilled in complex problem-solving and knowledgeable in industry trends, driving significant revenue growth and client retention.
Overview
5
5
years of professional experience
Work History
Sales Representative
Priority1
2024.09 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
HVAC Technician
Arkansas Service One
2023.05 - 2024.09
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Flooring Installer
Phillip Goldie Flooring
2020.03 - 2022.05
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
Education
Associates In Business - Business
Arkansas State University; Mountain Home
Mountain Home, ARSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Complex Problem-solving
Timeline
Sales Representative
Priority1
2024.09 - Current
HVAC Technician
Arkansas Service One
2023.05 - 2024.09
Flooring Installer
Phillip Goldie Flooring
2020.03 - 2022.05
Associates In Business - Business
Arkansas State University; Mountain Home