Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Heldman

Andrew Heldman

Toledo

Summary

Dynamic server + bartender with a service-oriented mindset and a passion for customer satisfaction. Proven ability to train and support team members while delivering exceptional service in high-volume environments.

Overview

4
4
years of professional experience

Work History

Bartender

Bar 145
Toledo
11.2025 - 02.2026
  • Mixed cocktails and beverages to enhance guest satisfaction and align with customer preferences.
  • Ensured cleanliness and organization of bar area to create a welcoming environment for guests.
  • Maintained composure during busy periods, delivering exceptional service and fostering positive guest experiences.

Server

Maumee Bay Brewing
Toledo
01.2024 - 08.2025
  • Served high volume of daily customers with exceptional service, enhancing overall dining experience.
  • Showcased enthusiasm and in-depth knowledge of restaurant menu, assisting customers in making informed choices.
  • Delivered food orders promptly and courteously, ensuring customer satisfaction and repeat visits.
  • Provided ongoing feedback and support to improve service quality.
  • Trained new servers on menu items and service standards

Server

Beer Barrel Pizza & Grill
Maumee
03.2022 - 05.2023
  • Guided customers in menu selection and addressed inquiries about food and beverages, enhancing their dining experience.
  • Promoted daily specials and upsold menu items, increasing customer engagement and satisfaction.
  • Provided attentive service to guests in a fast-paced restaurant environment.
  • Resolved guest complaints effectively, contributing to overall customer satisfaction.

Education

Bachelor of Science - Exercise Science

University of Toledo
Toledo, Ohio, OH
05.2025

Skills

  • Customer service
  • Service-oriented mindset
  • Team collaboration
  • Team development
  • Critical thinking
  • Outgoing personality

Timeline

Bartender

Bar 145
11.2025 - 02.2026

Server

Maumee Bay Brewing
01.2024 - 08.2025

Server

Beer Barrel Pizza & Grill
03.2022 - 05.2023

Bachelor of Science - Exercise Science

University of Toledo
Andrew Heldman