Andrew Hernandez
El Paso,TX
Summary
Efficient FOH Team Member known for productivity and completing tasks swiftly. Possess specialized skills in customer service, order management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless front-of-house operations and positive guest experiences.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Chick-fil-A
El Paso, TX
02.2024 - Current
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Worked with managers to report and resolve customer issues or concerns.
- Collaborated with team to deliver timely service of items.
- Assembled and served meals according to specific guest requirements.
- Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
Obseravtion Hours
Border Therapy Services
El Paso, TX
05.2024 - 07.2024
- Organized supplies and materials used in the physical therapy department.
- Monitored and recorded patient progress in response to therapy.
- Observed physical therapists in patient care activities such as gait training, range of motion exercises and transfers.
- Cleaned and organized work area and disinfected equipment after treatment to maintain cleanliness and presentation of establishment.
Team Member
Cinemark Tinseltown Las Palmas XD and ScreenX
El Paso, TX
07.2023 - 01.2024
- Welcomed all guests, scanned movie tickets, led them to their theater, and answered any customer concerns
- Clean movie theaters after movie ends, clean the hallways and bathrooms, provide sanitary maintenance with cleaning equipment, and restock all cleaning supplies in closets
- Restock shelves from all candy, drinks, and ice cream, take customer orders, clean and provide safe space for concession area, and deliver all pickup and delivery to customers
- Take customer orders that buy alcohol, id check customers that buy alcohol, restock all alcohol beverages, and deep clean the bartending area
Assistant
St. Raphael Catholic Church
El Paso, TX
08.2019 - 03.2020
- Assisted teachers for First Holy Communion students
- Provided supplies such as pencils, paper, markers, colored pencils, glue, and scissors
- Helped students with assignments and projects
- Setup biblical activities for the students
- Read and tell stories from the bible to the students
Education
Bachelor of Science - Phyiscal Therapy
The University of Texas At El Paso (UTEP)
El Paso, TX05.2027
High School -
Burges High School
El Paso, Texas05.2023
Skills
- Team collaboration
- Open-mindedness
- Self-awareness
- Empathetic and patient
- Patient relations
- Focused on consistent, quality care
Relevant Activities
- Basketball Team at Burges High School, Co-Captain, El Paso, TX, 07/18, 08/22, Led a team of 18 players and helped create high-intensity practices, Coordinated fundraisers to support travel to out-of-town tournaments, Support and encourage teammates to do well on the court and with school work
- St. Raphael Catholic Church, Assistant, El Paso, TX, 08/19, 03/20, Assisted teachers for First Holy Communion students, Provided supplies such as pencils, paper, markers, colored pencils, glue, and scissors, Helped students with assignments and projects, Setup biblical activities for the students, Read and tell stories from the bible to the students
Timeline
Obseravtion Hours
Border Therapy Services
05.2024 - 07.2024
FOH Team Member
Chick-fil-A
02.2024 - Current
Team Member
Cinemark Tinseltown Las Palmas XD and ScreenX
07.2023 - 01.2024
Assistant
St. Raphael Catholic Church
08.2019 - 03.2020
Bachelor of Science - Phyiscal Therapy
The University of Texas At El Paso (UTEP)
High School -
Burges High School