ANDREW HILL
Dayton,OH
Summary
Operational professional with strengths in patient access, payroll administration, and cross-functional support. Brings careful record management, HIPAA-aware handling of sensitive information, clear communication with staff and patients, and hands-on coordination that supports accurate billing, smoother scheduling, and team staffing needs.
Overview
10
10
years of professional experience
Work History
Lead Patient Access Specialist
Miami Valley Hospital
Dayton, OH
07.2022 - Current
- Calculated patient financial responsibility estimates based on insurance to facilitate pre-registration process
- Verified demographic and insurance details for patient registration in computer system.
- Updated and maintained patient files with personal and financial information
- Collected required signatures for privacy notices and treatment consent
- Followed HIPAA privacy and security rules while handling patient records.
- Supported team by answering questions and managing phone scheduling tasks to enhance workflow
- Collaborated with supervisors and manager to conduct interviews for open positions, contributing to team staffing needs
Payroll Specialist
Buckeye Residential Solutions
Toledo, OH
01.2021 - 07.2022
- Audited timekeeping records for employer payroll accuracy and compliance
- Processed payroll data for employer pay cycles, ensuring accurate and timely employee payments
- Coordinated wage changes, deductions, and benefit updates with HR records
- Resolved employee payroll questions through clear, timely communication
- Prepared payroll reports for employer leadership to facilitate data-driven decision making
- Maintained confidential payroll files and sensitive employee information, safeguarding compliance and trust
Manager in Training
McDonald's
Dayton, OH
11.2016 - 07.2022
- Delivered constructive feedback and one-on-one coaching to enhance employee performance
- Explained goals and expectations required of trainees
- Supervised shift operations across counter, kitchen, and drive-thru service
- Guided customers in locating products, addressing inquiries, and providing tailored product recommendations
- Worked all shifts to gain comprehensive understanding of operational flow
- Oversaw food safety, sanitation, and temperature control to ensure compliance with health standards
- Handled cash drawers, orders, and register balancing duties
- Traveled to multiple store locations to stock shelves with inventory
- Earned employee of the month recognition for outstanding performance
Education
BBA - Human Resources Management
University of Toledo
Toledo, OH05-2022
Skills
Training management and organization
Multitasking abilities
Client support and service
HIPAA adherence and verification
Leadership in teams
Time efficiency skills
Communication proficiency
Conflict management techniques
Talent recruitment and acquisition
Employee engagement
Financial estimates
Data analysis
Timeline
Lead Patient Access Specialist
Miami Valley Hospital
07.2022 - Current
Payroll Specialist
Buckeye Residential Solutions
01.2021 - 07.2022
Manager in Training
McDonald's
11.2016 - 07.2022
BBA - Human Resources Management
University of Toledo