Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Andrew Hillary

South Jordan,UT

Summary

I have continued developing technical and problem-solving skills in multiple high-demand environments, and am seeking to transition into a higher career field.

  • Consistently demonstrate expertise in customer service, practice high levels of communication skills between customers and employers so that everyone is in the loop and is properly informed.
  • Have high levels of computer literacy, with both knowledge on using a computer and complex software and the ability to use proper rhetoric when documenting issues so there is minimal confusion between both party's.
  • Provide basic-moderate understanding of diesel and automotive technology, and am perusing a higher education with passion to grow my knowledge for my future career in the diesel field.
  • Engage in successful teamwork daily that provides both happy customers and seamless services. I am I confident leader, and a excellent corporator. And can transition between the two quickly when the other is needed.
  • Show consistent reliability in how I show up, and an undying passion for the industry. I show up on time and ready to work with everything I need to get the job done.
  • I'm ready and prepared to jump into this industry and further my passion and career.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Certified Technician

Take 5 Oil Change
West Jordan, UT
04.2025 - Current
  • Performed oil changes and fluid services efficiently to ensure customer satisfaction, while conducting multi-point inspections to assess vehicle condition and recommended any necessary services.
  • Improved customer satisfaction by providing informative and prompt support services. All while providing clear documents of everything we did on the vehicle, and organized them for future services/references.
  • Delivered exceptional customer service by addressing problems, and providing fitting service recommendations according to their needs.
  • Consistently maintains cleanliness and organization of work area, adhering to safety protocols.
  • Utilized diagnostic tools to troubleshoot minor vehicle issues effectively, and walked the customer through the problem so they understood.
  • Assisted in training new technicians on operational procedures and safety measures.
  • Consistently met deadlines, effectively managing time and resources to complete tasks on schedule and properly.

Diesel Mechanic Intern

RDO Equipment
Salt Lake City, UT
01.2026 - 06.2026
  • Conducted routine maintenance checks side by side with technicians on heavy machinery to prevent breakdowns.
  • Completed very simple repairs on my own, while working side by side with a technician on a piece of equipment.
  • Aided in diagnosing and repairing diesel engines to ensure optimal performance and reliability and manufacturer specifications.
  • Implemented best practices for tool handling, enhancing workplace safety standards.
  • Utilized hand tools and power tools along-side specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems while in groups of multiple technicians.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders required by the dealership and the manufacturer.

Education

High School Diploma -

Bingham Highschool
South Jordan UT
06-2026

Associate of Science - Diesel Systems Technology

Salt Lake Community Collage
Salt Lake City
06-2029

Skills

  • Customer service experience and strong relationship building
  • Problem-solving
  • Verbal and written communication between customers and the managers
  • Mechanical knowledge including maintenance and repairs of diesel and other automotive systems
  • File and record maintenance using work orders using professional rhetoric
  • Documentation and reporting of issues on work orders and addressing them with the shop managers
  • Cleaning and organization
  • Proper use of both power, hand, and specialty tools
  • Works well under pressure and maintains a clear mind while working
  • Equipment operation

Certification

  • Multiple Entry level ASE Certifications in both automotive and diesel systems
  • Snap-on multimeter certification
  • SP2 shop safety
  • Certified Technician, Take 5 Oil Change - 2025 to Present

Interests

  • I enjoy creating and playing music with multiple different instruments and collaborating with other musicians in bands
  • I love going to classic car shows, and working on classic cars with family and friends
  • Off-roading, camping and anything outdoors by myself and with friends and family
  • Constantly learning new and random things that relate to me or not at all
  • Consistently working on bettering myself

Timeline

Diesel Mechanic Intern

RDO Equipment
01.2026 - 06.2026

Certified Technician

Take 5 Oil Change
04.2025 - Current

High School Diploma -

Bingham Highschool

Associate of Science - Diesel Systems Technology

Salt Lake Community Collage