Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Hoeck

Iowa City

Summary

Dynamic and results-driven professional with experience at Casey's General Stores Inc. Proven ability in customer service and problem-solving, effectively resolving inquiries and enhancing customer engagement. Skilled in multitasking and organization, I trained new team members while maintaining store efficiency and cleanliness, contributing to a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Caseys General Stores Inc
06.2023 - Current
  • Delivered exceptional customer service by efficiently handling transactions and resolving inquiries.
  • Operated point-of-sale systems to process sales accurately and maintain cash accountability.
  • Assisted in inventory management by restocking shelves and monitoring product levels.
  • Collaborated with team members to ensure cleanliness and organization of the store environment.
  • Trained new crew members on operational procedures and customer service standards.
  • Worked well with teammates and accepted coaching from management team.
  • Deescalated situations with frustrated customers using my communication and problem solving abilities

Education

Bachelor of Science - Human Health And Physiology

University of Iowa
Iowa City, IA
05-2027

Des Moines Area Community College
Ankeny, IA

High School Diploma -

Ankeny High School
Ankeny, IA
05-2024

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Verbal and written communication

Timeline

Crew Team Member

Caseys General Stores Inc
06.2023 - Current

Bachelor of Science - Human Health And Physiology

University of Iowa

Des Moines Area Community College

High School Diploma -

Ankeny High School

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