I am a highly motivated individual looking for a new career and new experiences. I am adaptable and a quick learner who believes he can excel in his work given the opportunity and proper training. Authorized to work in the US for any employer
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Connectivity Specialist
Spectrum
09.2025 - Current
Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
Analyzed market trends and competitor strategies to inform business development decisions.
Collaborated with cross-functional teams to streamline project workflows and improve communication processes.
Led training sessions for staff on best practices and new system implementations, fostering a culture of continuous improvement.
Slot Service Specialist
Turning Stone Resort Casino
10.2019 - Current
Assisted casino patrons with slot machine operations, including cash handling and ticket redemption
Provided excellent customer service by promptly addressing patron inquiries and resolving issues
Maintained a clean and organized gaming floor, ensuring machines were in working order and properly stocked with supplies
Managed large sums of money accurately while adhering to strict security protocols
Collaborated with other team members to ensure smooth operation of the gaming floor during peak hours
Assisted in training new hires on proper procedures for handling cash transactions and operating slot machines
Cashier
Stewarts
02.2019 - 06.2019
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Prepped hot and cold foods while maintaining a sanitary work environment
Assistant Rural Carrier
United States Postal Service
12.2018 - 01.2019
Delivered packages and goods to customers in a timely and efficient manner
Custodian/Janitor
CNY Fertility
07.2016 - 12.2018
Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
Managed waste disposal in accordance with company policies and regulations
Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
Maintenance/Landscaper
Greenbush Associates
06.2015 - 07.2016
Performed routine maintenance tasks such as repairing plumbing fixtures, electrical systems, and HVAC units
Performed routine snow removal and salting tasks to ensure clean and safe walkways and entrances during winter months
Performed various landscaping tasks such as mowing, trimming, edging, and weeding to maintain the appearance of residential and commercial properties
Operated a variety of landscaping equipment including lawnmowers, trimmers, blowers, and power tools to complete assigned tasks efficiently
Front Desk Associate
Planet Fitness
05.2014 - 08.2014
Greeted and checked in guests, ensuring a positive first impression and providing excellent customer service
Line Cook
Applebees
12.2012 - 09.2013
Dishwashing, and general cleaning
Preparing food during high volume periods
Education
Associate Degree in Criminal Justice - Criminal Justice
Fulton-Montgomery Community College
Johnstown, NY
05.2015
High school diploma or GED - undefined
Skills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Time management
Organizational skills
Certification
Driver's License
Timeline
Residential Connectivity Specialist
Spectrum
09.2025 - Current
Slot Service Specialist
Turning Stone Resort Casino
10.2019 - Current
Cashier
Stewarts
02.2019 - 06.2019
Assistant Rural Carrier
United States Postal Service
12.2018 - 01.2019
Custodian/Janitor
CNY Fertility
07.2016 - 12.2018
Maintenance/Landscaper
Greenbush Associates
06.2015 - 07.2016
Front Desk Associate
Planet Fitness
05.2014 - 08.2014
Line Cook
Applebees
12.2012 - 09.2013
High school diploma or GED - undefined
Associate Degree in Criminal Justice - Criminal Justice