Andrew Howard
Overland Park,KS
Summary
Dedicated leader with extensive experience in operational management and customer service. Seeking a challenging position to utilize skills and experience while developing new expertise to achieve collective and individual goals. Detail-oriented with excellent written and oral communication skills. Proficient in customer service, multitasking, leadership, project management, problem-solving, conflict resolution, and adaptability.
Overview
20
20
years of professional experience
Work History
Operations Manager
A4-Moshay
Raymore, MO
04.2024 - 08.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
Warehouse/Distribution Manager
Worldwide Beverage Group
11.2009 - 08.2023
- Responsible for all warehouse operations, staff and product management for fast paced, ever evolving distributer
- Overseeing three statewide locations including all distribution channels, logistics and personel
- Management responsibilities included: Facilities
- Maintaining functional and safe working environment including utilities and equipment Fleet management
- Leasing, maintenance and all routing for company trucks and vehicles
- Inventory
- Oversee all incoming and outbound shipments
- Tracking in house inventory levels and maintaining accuracy
- Staff management
- Hiring and termination of employees
- Payroll, scheduling and team building
- Operations
- Day to day functions of warehouse and distribution processes and policies
- Evaluating company demands with resources available to increase efciency
- Logistics
- Routing, load management and storage of products from supplier to customer
- Planning and overseeing multiple warehouse expansions and location changes
Sales Manager
Wireless Toyz
05.2007 - 08.2009
Customer Service Representative
T-Mobile
06.2004 - 04.2007
Education
Certificate of Leadership in Leadership Studies -
Fort Hays State University
Hays, Kansas12.2002
High School Diploma -
St. Thomas Aquinas High School
Overland Park, KS05.1996
Skills
- Warehouse operations
- Product management
- Distribution channels
- Logistics
- Facilities management
- Fleet management
- Inventory management
- Staff management
- Operations management
- Logistics management
- Planning
- Team building
- Data Analysis
- Performance monitoring
Accomplishments
Eagle Scout
References
- Dan Lemmon, Vice President of Sales and Marketing, Worldwide Beverage Group, dan@wwbevgroup.com, (913)206-6142
- Michael Kerr, Director of Beer Operations and Development, Worldwide Beverage Group, Mike@wwbevgroup.com, (913)244-7906
Timeline
Operations Manager
A4-Moshay
04.2024 - 08.2024
Warehouse/Distribution Manager
Worldwide Beverage Group
11.2009 - 08.2023
Sales Manager
Wireless Toyz
05.2007 - 08.2009
Customer Service Representative
T-Mobile
06.2004 - 04.2007
Certificate of Leadership in Leadership Studies -
Fort Hays State University
High School Diploma -
St. Thomas Aquinas High School
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