Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew Johnson

Pflugerville,TX

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Efficient Job Title with very good functional knowledge of merchandise. Accurately fulfilled average of Number orders and achieved highest per-shift order fulfillment rate for entire team. Superior attention to detail and commitment to customer satisfaction played key roles in successful outcomes. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

1
1
year of professional experience

Work History

In Store Shopper

Whole Food Market
Austin, Texas
06.2022 - 05.2023
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Verified each item matched order sheet's description.
  • Scanned each item's barcode before item's removal from shelf.
  • Totaled completed order, and provided required documentation for order payment.
  • Retrieved customer's order after payment, and assisted with transport to vehicle.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Stored perishable items in refrigerated area until customer's pickup.
  • Demonstrated speed and accuracy in order item selection.
  • Loaded and unloaded orders at customer's homes or locations.
  • Complied with store's required appearance and Type standards.
  • Selected best-quality perishable items such as meat and produce.
  • Placed each selected item in appropriate bin prior to order completion.

Education

Austin Community College
Austin, TX
04.2022

Skills

  • Mobile Ordering Understanding
  • Delivery Management
  • Sales Expertise
  • Personal Shopping
  • Personal Interviews
  • Product Knowledge
  • Online Ordering Familiarity
  • Delivery Procedures
  • Food Preparation
  • Safety Rules
  • Store Layouts
  • Legal Standards
  • Personalized Support
  • Customer Preferences
  • Customer Relations
  • Telephone Reception
  • Order Reviews
  • Staff Assignments
  • Item Scanning
  • Safe Equipment Handling
  • Special Orders
  • Verbal and Written Communication
  • Order Coordination
  • Document Delivery
  • Customer Care
  • Shopping Management
  • Phone Systems
  • Restock Shelves

Languages

English
Elementary

Timeline

In Store Shopper

Whole Food Market
06.2022 - 05.2023

Austin Community College
Andrew Johnson