Andrew Johnston

Warehouse and Inventory Management

• Offer expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Oversee warehouse staff and maintained efficiency in fast-paced environment.

Account Management

• Build client relationships by acting as liaison between customer service and sales teams.
• Communicate with customers via email to discuss and ascertain needs, tailor solutions and close deals.
• Prepared invoices and handled payment processing for clients and suppliers.

Customer Service Manager

• Provide excellent customer care by rapidly responding to requests, assisting with product selection and handling ordering functions.
• Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Order Fulfillment

• Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Brand Ambassador

• Increase brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Pose for photo shoots to showcase clothing designs and accessories.
• Participate in video shoots to promote fashion and beauty products.

Social Media

• Create and post original content to TikTok weekly to increase brand awareness and facilitate customer interaction.
• Expanded the Live Forever Golf's following on TikTok from 235 followers to 1,215 within the past 6 months

Podcast Production

• Edit and upload weekly episodes of the Straightdownthemiddle-ish podcast to social media channels
• Create and post short-form social media clips to increase brand awareness.
• Create and post long-form content to YouTube.