Andrew Kawamoto
Technician
Highlands Ranch,CO
Summary
I am looking for opportunity to work for an organization in the IT world.. After completing my BSIT in Information Technology degree from Colorado Technical University in September, I enrolled in two Associate degree programs at Arapahoe Community College to further enhance my credentials in the field. With my education and computer knowledge, my background in related engineering field, and my extensive job experience, I am qualified for the position that you described. My enclosed resume will list my broad coursework and job skills. To obtain a challenging position where my experience, accomplishments and proficiency will allow me the opportunity for career growth and advancement STRENGTHS Self-motivated, with rapid learning capabilities Excellent interpersonal and communication skills Detail oriented Well organized, with ability to function effectively under pressure Strong customer focus.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Switch Technician
T-Mobile
Englewood, CO
07.1994 - 01.2023
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Set up networks and computers for business
- Worked closely with network administrators and server engineers to deliver quality service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cross-trained existing employees to maximize team agility and performance.
SR. MSO Engineer
Sprint/Nextel Communication Engineering
Englewood, CO
- Responsible for all software upgrade releases Motorola iDEN, Alcatel
- Tellabs, Glenyare, STP, and Nortel DMS 100 switch
- Responsible for all integration of Motorola, Alcatel, Tellabs, Glenyare, STP, and Nortel DMS100 switch equipment
- Performed circuit acceptance testing for OC12, OC3, STS1, DS3, DS1 and DS0 voice trunks and SS7 turn-ups.
Lead Engineer
- In many successful Switch cuts, DAP, BSC, DACS, migration
- Very strong knowledge of the iDEN system
- Created processes and procedures to streamline Switch cuts, Site and DACS migrations
- Coordinated with Interconnect, RF, and Network Engineering teams to ensure validity of information being put into the network
- Attended meetings with the MSO Implementation/Headquarters team on upcoming projects and scheduling18 month project plan
- Responsible for training the MSO and implementation team in the iDEN network and new equipment
- Work in conjunction with the RF, Field personnel, to isolate trouble with cell site equipment or Switch issues.
Implementation Manager
01.1999 - 01.2002
- Responsible for 4 to 5 Implementation Engineers
- Responsible for the operation and maintenance of all Mobile Switching Office (MSO) Fixed Network Engineering (FNE) equipment to ensure high-quality performance and reliability
- Additional responsibilities include overall Network Availability
- Activities Include: Implementation and Support of iDEN System Releases, Tekelec, Alcatel, Tellabs, and other NE hardware and software releases
- Coordinated with the MSO Implementation team on projects scheduled on 18 month project plan
- Preventative and Corrective Maintenance activities on MSO NE's
- PM
- Implemented successful Switch, DAP, BSC migration to new MSO office.
Field Technician/Switch Engineer/RF
01.1994 - 01.1999
- Preventive maintenance, outage resolution, in depth network system troubleshooting and performance testing
- Other duties include ensuring system uptime, troubleshooting site system performance issues
- Responding to system outages, T1 testing and troubleshooting, drive testing
- Responsibilities include switch configuration, creating, maintaining and uploading software loads for new and existing cell sites and T1’s; downloading, testing and troubleshooting cell sites and software load issues
- Turn up the Utah, New Mexico and Arizona markets.
Education
Bachelor of Science - Information Technology
Colorado Technical University
Denver, CO05.2007
Associate Degree - IT
Arapahoe State College
Littleton, CO05.2007
Degree - Electronic and Communication
Metropolitan State College
Denver, CODegree - Electronic Technology
Denver Institute of Technology
1982
Skills
- Network Outage Restorations
- Perform site commissioning and turn- up
- Equipment Hardware and Software Upgrades
- Troubleshooting Network Issues
Accomplishments
- Performed network, software and hardware troubleshooting to ensure all systems and workstations were operating optimally.
- Created and updated all tickets related to upgrade and hardware activities.
- Install, configure and manage all software and hardware configurations.
- Ensure customer satisfaction by resolving all network issues.
- Routinely observed operational performance and working with technical staff to improve efficiency.
- Identify and resolved technical hardware and software issues.
Certification
- Motorola Training Certificates
- General Radiotelephone Operator License (GROL)
- Network +
- A+
- The 640-692 RSTECH is the exam associated with Cisco Certified Technician Routing and Switching certification
Timeline
Implementation Manager
01.1999 - 01.2002
Senior Switch Technician
T-Mobile
07.1994 - 01.2023
Field Technician/Switch Engineer/RF
01.1994 - 01.1999
Bachelor of Science - Information Technology
Colorado Technical University
Associate Degree - IT
Arapahoe State College
Degree - Electronic and Communication
Metropolitan State College
Degree - Electronic Technology
Denver Institute of Technology
SR. MSO Engineer
Sprint/Nextel Communication Engineering