Andrew Kim
Henderson,NV
Summary
Restaurant management professional with solid history of improving operational efficiency and delivering outstanding customer experiences. Proven ability to lead and motivate teams, adapt to changing circumstances, and meet business goals. Known for excellent communication skills and commitment to quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Restaurant General Manager
Daeho
02.2023 - Current
- Facilitated effective communication between front-of-house and back-of-house teams, fostering a collaborative work environment that led to smoother operations.
- Evaluated employee performance using established metrics during regular evaluations, identifying opportunities for professional growth or necessary corrective action when warranted.
- Ensured compliance with health and safety regulations by regularly inspecting the facility, equipment, and staff practices.
Assistant Restaurant Manager
Napal Baji/Jongro Chicken
02.2021 - 08.2022
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
Server
Gangnam
09.2018 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Spring Valley High School
Las Vegas, NV06-2014
Skills
- Guest satisfaction tracking
- Recruitment and hiring
- Health code compliance
- Training and mentoring
- Hospitality and accommodation
- Teamwork
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
Korean
Native or Bilingual
Timeline
Assistant Restaurant General Manager
Daeho
02.2023 - Current
Assistant Restaurant Manager
Napal Baji/Jongro Chicken
02.2021 - 08.2022
Server
Gangnam
09.2018 - 03.2021
High School Diploma -
Spring Valley High School
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