Andrew King
Allegany,United States
Summary
I have a passion for sports and the logistics, planning and execution required behind the scene to make businesses and teams successful. A diverse background of experience provides me a well-rounded foundation for entry to fulltime employment. Driven by a strong work ethic, I am open to new experiences and challenges with no limits to location/type of work to earn my way in this business and show my value.
Overview
5
5
years of professional experience
Work History
Athletic Services/Event Staff/Groundskeeper
St Bonaventure University
12.2017 - 01.2023
- Maintained athletic fields and arenas ensuring quality experience for athletes.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Maintained Cemetery grounds by use of heavy equipment along with other machinery and tools.
Sales Representative
CUTCO
04.2021 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Support
Jamestown Cycle Shop
01.2019 - 04.2021
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Garden Sales Associate
Home Depot
04.2020 - 08.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Sports Management
SUNY Fredonia
Fredonia, NY05.2018
Sports Managment
Jamestown Community College
Jamestown, NY08.2016
Skills
- Customer Care
- Issue Resolution
- Event Promotion
- Ticket Checking
- Preparing for Events
- Customer Relations
- Proficiency in Microsoft Office
- Task Assignment
- Google Chrome
- Customer Satisfaction
- Checking Credentials
- Event Supervision
Timeline
Sales Representative
CUTCO
04.2021 - 09.2021
Garden Sales Associate
Home Depot
04.2020 - 08.2020
Sales Support
Jamestown Cycle Shop
01.2019 - 04.2021
Athletic Services/Event Staff/Groundskeeper
St Bonaventure University
12.2017 - 01.2023
Bachelor of Science - Sports Management
SUNY Fredonia
Sports Managment
Jamestown Community College
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