ANDREW KYLE
Eureka,MO
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Front End Assistant
Costco
301 Highlands Blvd Dr. Manchester, MO 63011
02.2026 - Current
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Collaborated with team members to ensure smooth operations during busy periods.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to maintain optimal stock levels and organized merchandise displays.
- Welcomed customers and helped determine their needs.
CLAIMS ADJUSTER
ALLIANZ INSURANCE
1 Progress Point Pkwy #200, O'Fallon, MO 63368
03.2023 - Current
- While at Allianz, I have helped facilitate claims resolutions on a wide variety and complexity of issues.
- I have also played an active role in helping mediate claims, maintain client satisfaction, and act as a liaison between multiple parties involved in the insurance process.
- Experience with Liability Claims, both General and Corporate
- Experience with PIP/Med Pay claims
- Experience with Multinational Claims
- Dedicated Adjuster on multiple accounts (BSH, Dometic Corp, etc).
CUSTOMER SERVICE REPRESENTATIVE
TRANSACTION DATA SYSTEMS
13600 Shoreline Dr Ste 600, Earth City, MO 63045
08.2021 - 03.2023
- During my time with this company, I assisted clients with electronic submissions of data files to insurances.
- Trained how to recognize critical data markers in trace files on software platforms.
- Learned how to properly document, evaluate, and problem solve transmission disputes between multiple parties and vendors.
- Answer client questions concerning submission of insurance data packets.
- Navigate customer disputes over information transfers.
- Assist clients in acquiring required information to comply with federal and state requirements for electronic transmissions.
BOTTLING TECHNICIAN
COSMOS CORPORATION
601 Pearl Dr, St Peters, MO 6337
10.2019 - 08.2021
- Maintained quality assurance and customer satisfaction objectives.
- Built, organized, and packaged products to complete daily work orders.
TEAM LEAD
CHICK-FIL-A
184 W County Center Spc N, Des Peres, MO 63131
08.2016 - 10.2019
- Established open communication for effective teamwork.
- Helped coach team members to increase consumer satisfaction and retention.
Education
Bachelor of Science - Sport Management
Missouri Baptist University
St. Louis, MO04.2019
Skills
- Customer relations
- Exceptional interpersonal communication
- Positive resolution oriented
- Customer service
Timeline
Front End Assistant
Costco
02.2026 - Current
CLAIMS ADJUSTER
ALLIANZ INSURANCE
03.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
TRANSACTION DATA SYSTEMS
08.2021 - 03.2023
BOTTLING TECHNICIAN
COSMOS CORPORATION
10.2019 - 08.2021
TEAM LEAD
CHICK-FIL-A
08.2016 - 10.2019
Bachelor of Science - Sport Management
Missouri Baptist University