Andrew Lane
Phoenix,AZ
Summary
Expert in transportation security with a proven track record in safeguarding passengers and cargo. Demonstrates strong skills in threat assessment and regulatory compliance, achieving operational targets in high-pressure environments. Noted for dependability and flexibility in tackling security issues.
Overview
21
21
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
07.2016 - 07.2025
- Enhanced passenger safety through rigorous inspections of luggage, vehicles, and individuals.
- Supported passengers with disabilities during screenings to uphold their dignity and comfort.
- Detected potential threats using advanced screening technologies such as metal detectors.
- Trained extensively in emergency response protocols for hazardous material handling.
- Executed pat-down procedures to search for unauthorized items or weapons.
- Managed emergency situations professionally, safeguarding both passengers and staff.
- Ensured restricted area security by verifying identification credentials diligently.
- Checked boarding passes and identifications thoroughly to prevent travel fraud.
Mail Carrier
United States Post Office
07.2015 - 07.2016
- Systematically sorted and organized mail to enhance operational efficiency and ensure timely distribution.
- Cultivated strong customer relationships through prompt, professional responses to inquiries.
- Expedited incoming shipment processing by efficiently unloading trucks and sorting mail.
- Ensured accuracy in system records by scanning delivered items with portable devices.
- Adhered to Postal Service guidelines, maintaining mail integrity and safeguarding customer data.
Pizza Shop Assistant
Ray's Pizza
05.2011 - 12.2014
- Maintained clean and organized workspace in compliance with health code regulations.
- Managed phone orders, ensuring clear communication and precise order details for kitchen staff.
- Collaborated with team members to streamline operations during peak hours, reducing customer wait times.
- Prepared ingredients and assembled pizza toppings to support kitchen staff in expediting order fulfillment.
- Operated cash register accurately, processing transactions swiftly to enhance customer service efficiency.
Restaurant Server
XONA Resort Suites
08.2008 - 02.2011
- Cultivated strong relationships with regular customers to boost loyalty.
- Maintained clean and inviting dining environment to ensure guest comfort.
- Greeted new customers, explained specials, and processed drink orders efficiently.
- Utilized POS system for order placement and bill management.
- Bussed and reset tables to uphold cleanliness in dining area.
- Presented menus promptly after seating and addressed inquiries regarding menu items.
- Made recommendations based on customer preferences to enhance dining experience.
19D Cavalry Scout
United States Army
10.2004 - 04.2008
- Supported local law enforcement in search-and-rescue operations during natural disasters.
- Maintained high physical fitness standards through rigorous exercise and unit competitions.
- Executed covert surveillance operations to collect vital intelligence on enemy activities.
- Collaborated with military units for joint training exercises, enhancing teamwork and coordination.
- Conducted terrain analysis to pinpoint critical features and obstacles for operational planning.
- Ensured security during humanitarian aid missions, safeguarding military personnel and civilians.
- Engaged in reconnaissance, security, and search operations to support mission objectives.
Education
Associate of Arts - Business
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ08.2015
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Security screening expertise
- Security equipment operation
- Baggage inspections
- Teamwork and collaboration
- Reliability
- Professionalism
- Threat detection
Accomplishments
Army Commendation Medal, Good Conduct Medal, National Defense Service Medal, Iraq Campaign Medal, Humanitarian Service Medal, Overseas Ribbon, Army Service Ribbon, Employee Of The Week Award, Employee Of The Quarter Nominee, Eagle Eye Award, Leadership Award, Safety Award, Extra Mile Award, Outstanding Detection Awards.
Languages
Albanian
Native or Bilingual
Spanish
Limited Working
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2016 - 07.2025
Mail Carrier
United States Post Office
07.2015 - 07.2016
Pizza Shop Assistant
Ray's Pizza
05.2011 - 12.2014
Restaurant Server
XONA Resort Suites
08.2008 - 02.2011
19D Cavalry Scout
United States Army
10.2004 - 04.2008
Associate of Arts - Business
Maricopa Community Colleges, Paradise Valley Community College
Similar Profiles
Reghan ConleyReghan Conley
Transportation Security Officer at Transportation Security Administration, TSATransportation Security Officer at Transportation Security Administration, TSA
EVE HAYESEVE HAYES
Transportation Security Officer at Transportation Security Administration, TSATransportation Security Officer at Transportation Security Administration, TSA
Najeeb ShawNajeeb Shaw
Transportation Security Officer at Transportation Security Administration, TSATransportation Security Officer at Transportation Security Administration, TSA
Roman TreppaRoman Treppa
Owner/Operator at Roman Treppa ProductionsOwner/Operator at Roman Treppa Productions
Richard HiralezRichard Hiralez
Powder Coater at Desert Coating SolutionsPowder Coater at Desert Coating Solutions