Andrew Lantigua

• Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.(Data collection)
• Investigated accidents or near-miss incidents; documented findings in an incident report form.
• Assisted in resolving conflicts between subcontractors, vendors or clients as required by management.

•Monitors the performance of assigned staff, providing feedback to improve staff performance.

• Investigated suspected child abuse and neglect complaints.
• Prepares TPS/ Asylum paperwork/Assessments and work permits.
• Provides counseling and guidance to clients. Intervene in crisis situations.
• Maintained accurate case records and documentation according to agency guidelines.

• Collaborated with special education staff to develop Individualized Education Plans.
• Helped implement behavior management strategies for individual students.
• Assisted teachers with planning and preparing lessons for students.

• Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
• Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
• Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.