SHEDDIANNE BARRY
Brooklyn,NY
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
Exit Planning Operational Site Lead
RightSourcing
Manhattan, NY
11.2024 - Current
- Completed and distributed accurate and informative progress reports and project records to management.
- Implemented strategies to improve operational efficiency while controlling costs.
- Ensured compliance with local, state, and federal regulations.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Provided leadership in developing team goals and objectives for the site staff.
- Resolved work issues and team conflicts to promote progress on complex projects.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Residential Case Manager
Postgraduate Center for Mental Health
Brooklyn, NY
01.2022 - 12.2024
- Work with an assigned caseload of residents to provide support services
- Implement individual service plans to assist residents in attaining rehabilitation goals
- Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident
- Offer instruction and service delivery in any of 11 different service categories through role modeling, guidance, assistance, and support
- Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property
- Notify appropriate supervisor and document events on the appropriate forms
- Lead recreational, counseling, and other rehabilitation groups
- Assess and respond to resident situations, including the utilization of de-escalation techniques
- Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner
Case Management Supervisor
Platinum Community Care
Brooklyn, NY
11.2023 - 05.2024
- Provided leadership, guidance, and supervision for a team of caseworkers responsible for managing complex cases.
- Conducted performance evaluations for caseworkers to assess progress and identify areas for improvement.
- Monitored caseworker activities to ensure compliance with agency policies and applicable laws and regulations.
- Facilitated trainings for staff members on best practices related to client care coordination.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Exit Planning Supervisor
Platinum Community Care
Brooklyn, NY
01.2024 - 05.2024
- Coordinated and facilitated the seamless flow of work between various departments.
- Implemented effective practices to elevate client experience standards organization-wide.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Exit Planner
Platinum Community Care
Brooklyn, NY
12.2023 - 01.2024
- Assisted clients in creating 30-day discharge plans and strategies.
- Ensured effective documentation of clients' long-term and short-term goals over a period exceeding 30 days.
- Provided asylum, work permits, TPS, and essential resources to clients in need of legal assistance
- Evaluated qualifications for work permits, asylum requests, parole, and NYC identification.
Case Manager
Platinum Community Care
Brooklyn, NY
11.2023 - 12.2023
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Assisted clients in completing asylum applications, change of address forms, change of venue forms and work authorization applications.
- Provided fee waivers to clients along with work authorization applications.
- Provided referrals to appropriate health care providers or other community resources.
- Utilized interpreters to communicate and meet the needs of the clients.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Adhered to ethical principles and standards to protect clients' confidential information.
Front Desk Counselor
Postgraduate Centre for Mental Health
Brooklyn, NY
10.2021 - 01.2022
- Signed in vendors and visitors into the appropriate logbooks
- Responded to inquiries made by the clients, visitors, vendors or colleagues
- Completed physical rounds on shift to ensure building and client safety was secure
- Wrote and responded to emails between supervisors and colleagues
- Scanned, printed and copied forms and sheets required of visitors to fill out before entry into the building
- Kept the front office supplies stocked and organized at all times
- Greeted clients, visitors and vendors upon entering the building in a friendly manner
- Informed clients on the arrival of mail, visitors and other important information needed
- Document significant building activities and events in the Communication Logbook
- Ensure all resident visitors provide identification and sign in the Visitor Log
Education
Bachelor of Science - Criminal Justice
CUNY John Jay College of Criminal Justice
Associate of Science - Criminal Justice
CUNY Borough of Manhattan Community College
Associates Degree - Psychology
T.A Marryshow Community College
Skills
- Records Management
- Referral Coordination
- Client Advocacy
- Patient Assessments
- Problem-Solving
- Conflict Resolution
- MS Office
- Documentation and Reporting
- Progress Evaluations
- Discharge Planning
Accomplishments
- The National Society of Leadership and Success Honors Society
- Member of high school Young leaders group
- Deans list
Timeline
Exit Planning Operational Site Lead
RightSourcing
11.2024 - Current
Exit Planning Supervisor
Platinum Community Care
01.2024 - 05.2024
Exit Planner
Platinum Community Care
12.2023 - 01.2024
Case Management Supervisor
Platinum Community Care
11.2023 - 05.2024
Case Manager
Platinum Community Care
11.2023 - 12.2023
Residential Case Manager
Postgraduate Center for Mental Health
01.2022 - 12.2024
Front Desk Counselor
Postgraduate Centre for Mental Health
10.2021 - 01.2022
Bachelor of Science - Criminal Justice
CUNY John Jay College of Criminal Justice
Associate of Science - Criminal Justice
CUNY Borough of Manhattan Community College
Associates Degree - Psychology
T.A Marryshow Community College
References
References available upon request.
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