Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Fredly Antenor

Hollis,NY

Summary

Seasoned Humanitarian Emergency Response Social Worker-HERRC specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psychosocial assessment, treatment planning and advocacy skills. Experienced Social Services Manager proudly offering over 10 years of experience hiring, mentoring and trainings. Flexible professional knowledgeable in laws related to welfare and crisis intervention.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Operational Site Lead / Exit Planning

New York Health + Hospitals/Humanitarian Emergency
03.2024 - Current
  • •Supporting and leading day-to-day operational efforts to maintain a positive experience for individuals utilizing services.•Providing hands-on logistical support for the launch of new initiatives and/or expansion of existing initiatives including Humanitarian Emergency Respite Centers.Coordinating with various NYC Health + Hospitals departments (such as Facilities, IT, Supply Chain, and Safety), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement. •Providing timely, routine reporting on a variety of items, including an inventory of critical personal protective equipment and other supplies, non-clinical staffing, and other quantitative or qualitative data, as directed.•Independently managing all aspects of the project lifecycle for assigned workstreams including planning, scope definition, design, execution, and delivery.•Supporting leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate.•As required, manage a team. •As required, overseeing the successful launch of sites or programs. •Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.•Provide supervision and support for 24/7 operations as required.

Shift Supervisor /Site Manager

Department Of Homeless Services (DHS)/Tempositions
05.2023 - Current

•Overseeing social services operations and seamless transition/Supervising and supporting community associates, including reviewing completed assessments. • Assessed the needs of individuals seeking shelter services and provided assistance in obtaining housing, employment, medical care, and other resources. • Provided case management services to clients including individualized plans for housing stability. • Coordinated with NYC Department of Education (DOE) via Mayor's Office of Immigration Affairs (MOIA). • • Provided guidance to local partners on best practices for delivering relief services.

Site Lead Case Manager / POC Exit Planning

Platinum Community Care PCC/ HERRC Contractor
03.2023 - 03.2024
  • Improved site efficiency by implementing streamlined processes and procedures.•Maintained detailed records of project progress, allowing for accurate forecasting of future needs.•Managed project timelines, ensuring successful completion within budget and on schedule.•Resolved conflicts among team members, fostering a positive and collaborative work environment.•Supervise, direct, and evaluate subordinates. Maintained daily operations of job site, including managing personnel and coordinating with staff. • Ensured compliance with safety regulations, quality control standards, and contractual obligations. • Facilitated communication between relief organizations and local authorities. Coordinated with government agencies to access resources for humanitarian aid projects. • Trained volunteers on proper safety protocols during relief operations.

Senior Case Manager / Exit Planning Supervisor

Medrite Urgent Care / Herrc Contractor
07.2023 - 01.2024

• Main liaison between NYCEM -New York City Emergency Management Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes. • Developed strategies to address gaps in services and provide additional resources for clients as needed. • Developed and implemented case management plans for individuals with complex needs Conducted assessments to determine individual service requirements and care needs. • Provided crisis intervention services in emergency situations.


General Shelter Worker

Favorite Health Care Staffing / HERRC Contractor
12.2022 - 03.2023

•Conducted assessments to determine individual service requirements and care needs. • Provided crisis intervention services in emergencies. • Supervise, direct, and evaluate subordinates. Maintained daily operations of job site, including managing personnel and coordinating with staff. • Ensured compliance with safety regulations, quality control standards, and contractual obligations. • • Facilitated communication between relief organizations and local authorities. Coordinated with government agencies to access resources for humanitarian aid projects. • • Trained volunteers on proper safety protocols during relief operations. Humanitarian Emergency Response and Relief Center Asylum seekers- Texas Border to New York. • Provided crisis counseling, referrals, advocacy, and support to clients in need of assistance. • Monitored the intake process to ensure compliance with applicable laws, policies, procedures, and standards. • Collaborated with other non-governmental organizations working in the same region. • Provided assistance to refugees by providing food, shelter, clothing and other essential items. • Coordinated with government agencies to access resources for humanitarian aid projects.

Education

Master of Science - International Cooperation And Humanitarian Aid

Kalu Institute
Spain Europe
03.2025

Attestation of Study - Sociology

Université D'État D'Haïti -State University
Port Au Prince , Haiti
09.2012

Associate of Science - Community Development

Paodes University
Port Au Prince , Haiti
10.2011

Skills

Certified French Interpreter Freelance French/Creole Interpreter Emergency Response Team Leadership Administrative Management Case Management Cultural Sensitivity Community Outreach Expert Discharge Planning Microsoft Suite Salesforce Peoplesoft Careers Systems

Accomplishments

Activities And Honors

• Civil Society Advisor/USAID -Chemonics International 2017-2020

• Project Manager-United Nation Agencies-UN Women-Entity for Gender Equality and the Empowerment of Women and UNDP 2012-2017

Certification

· NYCHH Workforce violence prevention program annual training

· NYCHH Infection Prevention and control Covid 19 -Education

· NYCHH Voice user training

· NYCHH Identifying and Managing Unconscious BIAS

· NYCHH HIPAA Privacy and Security

· NYCHH Introduction to covid 19 Non clinical

· NYCHH Conflict of Interest Board Training

· NYCHH Human Trafficking: Identification and Management of suspected victims

· NYCHH Sexual Harassment Prevention cycle 6

· NYS Justice Center-Special Needs

· Institute of Diplomacy + Human Rights

· Udemy-Project Management

· The University of Texas-Austin[1]Knight Center for Journalism "Covering COVID 19/Future + Equity/Ethics in Data Journalism

· Young Leaders of the Americas Initiative (YLAI)

· United Nations International Children's Fund (UNICEF)

· Financing authorization and Certificate of Expenditure (FACE)

· Designing for Behavior Change and Gender Workshop

Languages

French
Full Professional
Haitian Creole
Full Professional
Spanish
Professional Working

Timeline

Operational Site Lead / Exit Planning

New York Health + Hospitals/Humanitarian Emergency
03.2024 - Current

Senior Case Manager / Exit Planning Supervisor

Medrite Urgent Care / Herrc Contractor
07.2023 - 01.2024

Shift Supervisor /Site Manager

Department Of Homeless Services (DHS)/Tempositions
05.2023 - Current

Site Lead Case Manager / POC Exit Planning

Platinum Community Care PCC/ HERRC Contractor
03.2023 - 03.2024

General Shelter Worker

Favorite Health Care Staffing / HERRC Contractor
12.2022 - 03.2023

Master of Science - International Cooperation And Humanitarian Aid

Kalu Institute

Attestation of Study - Sociology

Université D'État D'Haïti -State University

Associate of Science - Community Development

Paodes University
Fredly Antenor