Seasoned Humanitarian Emergency Response Social Worker-HERRC specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psychosocial assessment, treatment planning and advocacy skills. Experienced Social Services Manager proudly offering over 10 years of experience hiring, mentoring and trainings. Flexible professional knowledgeable in laws related to welfare and crisis intervention.
•Overseeing social services operations and seamless transition/Supervising and supporting community associates, including reviewing completed assessments. • Assessed the needs of individuals seeking shelter services and provided assistance in obtaining housing, employment, medical care, and other resources. • Provided case management services to clients including individualized plans for housing stability. • Coordinated with NYC Department of Education (DOE) via Mayor's Office of Immigration Affairs (MOIA). • • Provided guidance to local partners on best practices for delivering relief services.
• Main liaison between NYCEM -New York City Emergency Management Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes. • Developed strategies to address gaps in services and provide additional resources for clients as needed. • Developed and implemented case management plans for individuals with complex needs Conducted assessments to determine individual service requirements and care needs. • Provided crisis intervention services in emergency situations.
•Conducted assessments to determine individual service requirements and care needs. • Provided crisis intervention services in emergencies. • Supervise, direct, and evaluate subordinates. Maintained daily operations of job site, including managing personnel and coordinating with staff. • Ensured compliance with safety regulations, quality control standards, and contractual obligations. • • Facilitated communication between relief organizations and local authorities. Coordinated with government agencies to access resources for humanitarian aid projects. • • Trained volunteers on proper safety protocols during relief operations. Humanitarian Emergency Response and Relief Center Asylum seekers- Texas Border to New York. • Provided crisis counseling, referrals, advocacy, and support to clients in need of assistance. • Monitored the intake process to ensure compliance with applicable laws, policies, procedures, and standards. • Collaborated with other non-governmental organizations working in the same region. • Provided assistance to refugees by providing food, shelter, clothing and other essential items. • Coordinated with government agencies to access resources for humanitarian aid projects.
Certified French Interpreter Freelance French/Creole Interpreter Emergency Response Team Leadership Administrative Management Case Management Cultural Sensitivity Community Outreach Expert Discharge Planning Microsoft Suite Salesforce Peoplesoft Careers Systems
Activities And Honors
• Civil Society Advisor/USAID -Chemonics International 2017-2020
• Project Manager-United Nation Agencies-UN Women-Entity for Gender Equality and the Empowerment of Women and UNDP 2012-2017
· NYCHH Workforce violence prevention program annual training
· NYCHH Infection Prevention and control Covid 19 -Education
· NYCHH Voice user training
· NYCHH Identifying and Managing Unconscious BIAS
· NYCHH HIPAA Privacy and Security
· NYCHH Introduction to covid 19 Non clinical
· NYCHH Conflict of Interest Board Training
· NYCHH Human Trafficking: Identification and Management of suspected victims
· NYCHH Sexual Harassment Prevention cycle 6
· NYS Justice Center-Special Needs
· Institute of Diplomacy + Human Rights
· Udemy-Project Management
· The University of Texas-Austin[1]Knight Center for Journalism "Covering COVID 19/Future + Equity/Ethics in Data Journalism
· Young Leaders of the Americas Initiative (YLAI)
· United Nations International Children's Fund (UNICEF)
· Financing authorization and Certificate of Expenditure (FACE)
· Designing for Behavior Change and Gender Workshop