Andrew Larson
Boston Scientific
Spring Lake Park,MN
8
years of professional experience
Dynamic Security Officer with proven expertise at Boston Scientific, adept at enhancing safety protocols and mitigating risks. Recognized for superior customer service and conflict resolution skills. I effectively trained staff and contributed to the development of emergency response plans, ensuring a secure environment while fostering a culture of safety awareness.
Work History
Security Officer
6 Years 3 Months- Monitored facility access to support adherence to safety protocols.
- Assisted in conducting security patrols to identify potential risks.
- Provided prompt responses to incidents while coordinating with law enforcement as needed.
- Supported the development and implementation of emergency response plans for diverse scenarios.
- Maintained organized logs of daily activities and security observations for reference.
- Collaborated with management to strengthen security measures based on identified vulnerabilities.
- Welcomed guests in a professional manner to foster a safe and inviting environment.
- Reacted swiftly during emergencies to minimize potential damage and injury.
Security Officer
8 Months- Monitored facility access and ensured compliance with safety protocols.
- Conducted regular security patrols to identify and mitigate potential risks.
- Maintained accurate logs of daily activities and security observations for review.
- Trained new staff on security procedures, fostering a culture of safety awareness.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
Manager
1 Year 3 Months- Led daily operations, ensuring optimal gym environment and member satisfaction.
- Developed and implemented staff training programs to enhance service quality.
- Monitored facility maintenance and addressed issues promptly to ensure safety standards.
- Analyzed membership trends to drive targeted marketing initiatives and promotions.
- Mentored junior staff, promoting professional growth and operational efficiency.
- Streamlined scheduling processes, improving staff allocation and service delivery consistency.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
- Criminal Justice
Skills
Detail-oriented
Excellent communication skills
Superior customer service
Conflict de-escalation
Fast learner
Conflict resolution techniques
Timeline
Security Officer
Boston Scientific
07.2020 - CurrentRead More
Security Officer
Blue Stem
09.2019 - 05.2020Read More
Manager
Planet Fitness Gym
05.2018 - 08.2019Read More
Saint Cloud State University
from Criminal Justice
Read More