Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Andrew Lee

Harrod,Ohio

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

26
26
years of professional experience

Work History

Automotive Technician

Byrider
Lima, OH
04.2021 - Current
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Inspected vehicle engines and other components to identify potential issues.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Repaired engines ,transmissions and differentials.

Automotive Technician

blake's towing and repair
Harrod, OH
12.2015 - 04.2021
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Inspected tow truck and related equipment for safety and operational efficiency.
  • Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
  • Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
  • Transported damaged or disabled vehicles from accident sites to repair shops or other destinations.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
  • Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Answered phone calls and responded to questions and concerns.

Service and Collision Repair Technician

Dave's Reliable Motors
Lima, Ohio
01.2007 - 11.2015
  • Repair salvaged vehicles for ultimate sale: to include full damage diagnosis, ordering of all parts and equipment required, installation and all associated body work and repair excluding frames.
  • Troubleshoot automotive problems; utilizing diagnostic tools including oscilloscopes and scan tools to diagnose and repair drivability problems.
  • Overhaul automotive engines, transmissions, brakes, steering, exhaust, electrical and ignition systems.
  • Proficient in braze, oxyacetylene Mig and tig welding; stainless steel and aluminum.
  • Greeted customers, identified their needs and provided advice on automotive services.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Processed customer payments for parts and labor charges using a point-of-sale system.
  • Maintained accurate records of customer transactions in the dealership database.
  • Scheduled appointments for vehicle service and repairs as requested by customers.
  • Resolved customer complaints promptly in a professional manner while adhering to company policies.

Body Shop and Trailer Shop Manager

Worldwide Equipment
Cincinnati, Ohio
01.2006 - 01.2007
  • Supervised 8-10 employees at a MACK, Volvo, and GMC truck dealership: to include organizing employee's time for billing and payroll, hiring, training, with quality control oversight
  • Estimated and oversaw framework repair duties of department
  • Worked with insurance companies, private individuals, and business owners in all facets of customer service including estimates, billing, and problem resolution.

Collision Repair Technician

Stoops Freightliner
Lima, Ohio
01.1998 - 01.2006
  • Responsible for all facets of customer care from initial interview to satisfactory completion
  • Estimate job to include parts and labor required
  • Responsible to do all necessary parts replacement and repair for vehicle
  • Responsible for paint and detail work on semi tractors
  • Frame rails, brakes, steer and drive axle replacement
  • Supervised 8-10 workers, as needed, providing their R.O
  • And overseeing completion
  • Worked with insurance companies as needed
  • During my time at Freightliner I was involved with all aspects of tractor-trailer collision repair and oversight of daily workflow.

Education

High School Diploma -

Allen East High School
Harrod, OH
05.1999

Collision Repair -

Apollo Career Center
Lima, OH
05.1999

Skills

  • Engine Overhauls
  • Preventive Maintenance
  • Tire Mounting and Balancing
  • Vehicle Inspection
  • Engine Rebuilds
  • Troubleshooting Skills
  • Heating and Air Conditioning
  • Drivability Issues
  • Parts Replacement
  • Flatbed Experience
  • Roadside Assistance
  • Estimating Costs
  • Schedules Coordination
  • Communicating With Clients
  • Invoice Verification
  • Body Shop Operations
  • Collision Repair
  • Body Panel Repair
  • Auto Body Fabrication
  • Excellent Work Ethic
  • Insurance Knowledge
  • Welding Experience
  • Commitment to Quality
  • Accurate Estimates
  • Repair Estimate Experience
  • Employee Retention
  • Project Planning
  • Employee Development

Affiliations

  • fishing
  • boating
  • car shows

Timeline

Automotive Technician

Byrider
04.2021 - Current

Automotive Technician

blake's towing and repair
12.2015 - 04.2021

Service and Collision Repair Technician

Dave's Reliable Motors
01.2007 - 11.2015

Body Shop and Trailer Shop Manager

Worldwide Equipment
01.2006 - 01.2007

Collision Repair Technician

Stoops Freightliner
01.1998 - 01.2006

High School Diploma -

Allen East High School

Collision Repair -

Apollo Career Center

Similar Profiles

CREATE PROFILE
Andrew Lee