Jan Pena
Miami,FL
Summary
Friendly automotive technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with hands-on experience inspecting, repairing and maintaining vehicles.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Palmetto Nissan
Miami, FL
01.2021 - Current
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Inspected vehicle engines and other components to identify potential issues.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Retail Sales Associate
Advanced Auto Parts
Miami, FL
01.2018 - 01.2021
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Placed special orders or called other stores to find desired items.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Education
Automotive
Sheridan Technical College
Hollywood, FL06-2024
Skills
- System repairs
- Engine overhauls
- Transmission overhauls
- Tire mounting and balancing
- Changing oil
- Brake systems
- Problem-solving
- Diagnosis and repairs
- Organizing work stations
- Sales support
- Customer service
- Clear communication
- Teamwork and collaboration
Timeline
Automotive Technician
Palmetto Nissan
01.2021 - Current
Retail Sales Associate
Advanced Auto Parts
01.2018 - 01.2021
Automotive
Sheridan Technical College