Andrew Lee
Reno,NV
Summary
Dynamic professional with a proven track record in inventory management and exceptional customer service, honed at companies like Tesla. Expert in driving sales optimization and managing budgets effectively. Demonstrated ability to lead teams towards peak performance and resolve conflicts efficiently, ensuring customer satisfaction and operational excellence.
Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Overview
8
8
years of professional experience
Work History
Specialty Shop Manager
Scheels
04.2021 - 03.2025
- Enhanced customer experience with effective resolution of complaints.
- Trained new employees for improved team performance and customer satisfaction.
- Implemented inventory control measures to reduce waste and loss.
- Managed financial records to track store profitability and expenses.
Server/bartender
Great Basin Brewery
07.2019 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Leader
Tesla
02.2017 - 06.2019
- Enhanced customer experience with effective resolution of complaints.
- Trained new employees for improved team performance and customer satisfaction.
- Implemented inventory control measures to reduce waste and loss.
- Managed financial records to track store profitability and expenses.
Education
High School Diploma -
South Lake Tahoe High School
South Lake Tahoe, CA2015
Skills
- Inventory management
- Customer service
- Sales optimization
- Budget management
- Vendor relations
- Conflict resolution
- Time management
- Team collaboration
Timeline
Specialty Shop Manager
Scheels
04.2021 - 03.2025
Server/bartender
Great Basin Brewery
07.2019 - 04.2021
Line Leader
Tesla
02.2017 - 06.2019
High School Diploma -
South Lake Tahoe High School
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