Andrew Leonard
Louisville,KY
Summary
Dynamic leader with a proven track record at Squeegee Brothers, enhancing customer satisfaction and boosting sales through expert relationship building and effective problem-solving. Excelled in teamwork and collaboration at Ez Ecomm, significantly improving project outcomes. Skilled in verbal and written communication, adept at driving results and exceeding goals with strategic sales initiatives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Owner
Squeegee Brothers
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Project Manager
Ez Ecomm
02.2021 - 02.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sales Associate
Dealer Car Search
01.2020 - 02.2021
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
General Manager
Recbar
01.2015 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Science - Entrepreneurship
Northern Kentucky University
Newport, KY12.2013
Skills
- Customer Relations
- Teamwork and Collaboration
- Relationship Building
- Verbal and written communication
- Time Management
- Problem-solving skills
- Product Sales
Timeline
Owner
Squeegee Brothers
01.2023 - Current
Project Manager
Ez Ecomm
02.2021 - 02.2023
Sales Associate
Dealer Car Search
01.2020 - 02.2021
General Manager
Recbar
01.2015 - 01.2020
Bachelor of Science - Entrepreneurship
Northern Kentucky University
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