Andrew Lyon
Spanaway,WA
Summary
Seasoned Process Assistant with a keen eye for identifying and streamlining process improvements to adhere to best practices and protocols. Demonstrated ability in strategizing, organizing, and completing critical projects to propel organizational advancement. Proficient in juggling multiple projects autonomously while ensuring prompt order processing to exceed customer satisfaction.
Overview
6
6
years of professional experience
Work History
Outbound Pick Process Assistant
Amazon BFI9
06.2023 - Current
- Oversaw operations of pick team ranging from 40-80 associates
- Ensure CPT picks are delivered to pack by SLA time
- Problem solve issues brought up by associates in process
- Provide coverage for area managers when necessary
- Ensure reported injuries are escalated correctly and quickly
- Deliver feedback to associates in process that are not meeting expected performance goals and coach accordingly
- Track labor hours and ensure indirect processes are coded correctly.
Outbound Pick Process Guide
Amazon BFI9
06.2022 - 06.2023
- Managed daily operations to include pick process, labor management, pick eligibilities and shift execution
- Able to manage out pick without managerial oversight
- Maintained shift quality expectations through quarterly coaching and associate engagements
- Developed Shift level execution tools in partnership with shift supervisors to reduce labor cost on shift
- Outbound Flow lead - responsible for overall shift flow execution - Tier III stretch role
- Outbound Pick Problem
- Solve trained.
Freight Stocker
Lowe's Home Improvement
10.2021 - 06.2022
- Supported merchandising efforts by spot-checking and facing shelves in assigned departments
- Unloaded incoming deliveries and verified product received against BOLs and packing lists
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
Warehouse Associate
Lululemon Athletica
07.2018 - 10.2021
- Picked, packed, and shipped items to both retail stores and mail carriers
- Loaded and unloaded shipments from delivery trucks after completing order documentation
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
Education
High School Diploma -
Sumner Senior High School
Sumner, WA01.2018
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Performance monitoring
- Attendance Tracking
- Process flows
- Process Analysis
Personal Information
Title: Pick Process Assistant L3
Timeline
Outbound Pick Process Assistant
Amazon BFI9
06.2023 - Current
Outbound Pick Process Guide
Amazon BFI9
06.2022 - 06.2023
Freight Stocker
Lowe's Home Improvement
10.2021 - 06.2022
Warehouse Associate
Lululemon Athletica
07.2018 - 10.2021
High School Diploma -
Sumner Senior High School
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