Andrew Mack
Cincinnati,OH
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
Work History
Bartender
Crazy Fox Saloon
07.2019 - 09.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Sever/Bartender
The Bell Event Centre
11.2015 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Arts - Film And Video Production
University of Cincinnati
Cincinnati, OH04-2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Memory retention
- Suggestive selling
- Patience and tolerance
- Garnishing drinks
Timeline
Bartender
Crazy Fox Saloon
07.2019 - 09.2025
Sever/Bartender
The Bell Event Centre
11.2015 - 09.2019
Bachelor of Arts - Film And Video Production
University of Cincinnati
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