Andrew Martinez
Summary
Customer-focused professional with expertise in various brews and concoctions. Proven track record of delivering exceptional service in high-pressure environments. Maintains composure and efficiency during peak hours, ensuring customer satisfaction. Strong interpersonal skills foster positive customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UTSouthwestern
Dallas, Texas
01.2025 - Current
- Assisted physicians with patient examinations and procedures.
- Maintained cleanliness and organization of exam rooms and equipment.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Barista
Parks Roastery
08.2021 - 12.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Medical Assistant Student
Passion Health Primary Care
06.2024 - 08.2024
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Provided exceptional service to diverse populations, addressing individual needs with empathy and professionalism.
Certified Nursing Assistant
Sagora Senior Living
01.2021 - 08.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Associate of Science -
Dallas College
Dallas, TX12-2024
High School Diploma -
R.l Turner High School
Carrollton, TX06.2020
Skills
- Team Player
- Active listener
- Team Leadership
- Exceptional customer service
- Excellent memory
- Friendly and outgoing
- Spanish speaking
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
UTSouthwestern
01.2025 - Current
Medical Assistant Student
Passion Health Primary Care
06.2024 - 08.2024
Barista
Parks Roastery
08.2021 - 12.2024
Certified Nursing Assistant
Sagora Senior Living
01.2021 - 08.2021
Associate of Science -
Dallas College
High School Diploma -
R.l Turner High School