Highly motivated and committed Medical Assistant and Pharmacy Technician with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Robert C. Byrd Clinic-Lewisburg, WV
11.2022 - Current
Taking medical histories, explaining treatment procedures to patients, preparing patients for examinations, assisting the physician during examinations, collecting and preparing laboratory specimens, performing basic laboratory tests, instructing patients about medication and special diets, preparing and administering medications, transmitting prescription refills, phlebotomy, taking electrocardiograms, wound care and changing dressings, using computer applications, answering telephones, welcoming patients, updating and filing patient medical records, scheduling appointments
Clerical Assistant / Prior Auth Specialist
Pocahontas Memorial Hospital-Buckeye, WV
05.2020 - Current
Serving patients by greeting and helping them, scheduling appointments, maintaining records and accounts through an EMR known as E Clinical, welcoming patients and visitors, optimizing patients' satisfaction and provider time, working with insurance companies assisting with Prior Authorizations through Cover My Meds, comforting patients, assisting with registration in HMS, familiarity with phone systems and Microsoft products, multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, quality focus
Lead Pharmacy Technician
BATH COMMUNITY HOSPITAL-Hot Springs, VA
02.2019 - 05.2020
Organizing medications for pharmacist to dispense, assisting pharmacist and technician with daily tasks, assisting with monthly Medselect inspections, performing monthly out dates, handling doctor calls, faxes, and medication deliveries, receiving and preparing medication orders, measuring medication quantities, counting tablets and creating compound medications, keeping the working area clean and organized, processing Prior Authorizations with CoverMyMeds
Field Colleague Trainer
CVS HEALTH-Summersville, WV
03.2015 - 02.2019
Facilitating LearnRX Foundational classes for new pharmacy technician trainees, scheduling and follow-up on On-The-Job training, facilitating support training to outside market newly hired pharmacists and new grads, assisting the Intern Coordinator with pharmacy interns, adjusting training facilitated in all areas, train the coach and new colleague orientation
Certified Pharmacy Technician
CVS HEALTH
02.2012 - 03.2015
Entered new patient profiles and prescriptions into medication input software systems, communicated directly with doctors' offices, provided friendly customer service, maintained drug inventory levels, verified patient data and billing information, maintained proper storage and security conditions for all drugs, completed paperwork and entered prescription and insurance billing information, retrieved, counted and measured drugs, referred all doctors' calls and customers' medical questions to the pharmacist on duty, processed third party prescriptions, advised customers on medication selection, directed operations to increase efficiency and minimize patient wait times, managed drug inventory levels
Education
Associate's Degree - Certified Clinical Medical Assisting
West Virginia Junior College-Charleston
Charleston, WV
11.2023
DIPLOMA -
NICHOLAS COUNTY HIGH SCHOOL
Summersville, WV
05.2006
Skills
Prior Authorizations
Medical Terminology
Team Player
Initiative
Accurate and Detail Oriented
Ability to focus and prioritize
BLS CPR Certified
Commitment to Learning
Skilled Communicator
Adaptability/Flexibility
HIPAA
Hospital Experience
Medical Office Experience
Typing
Microsoft Office
Order Entry
Time management
Microsoft Excel
Documentation review
Insurance verification
EMR Systems
Word Processing
ICD-10
Medical Scheduling
Anatomy Knowledge
Communication skills
English
Clerical Experience
Experience administering injections (Less than 1 year)
Athenahealth (Less than 1 year)
Pharmacy technician experience (10 years)
Clinic (1 year)
Wound care (1 year)
Medical Records
Patient Care
Nursing
Customer service
Computer skills
Windows
Inpatient
HIPAA Compliance
Specimens collection and processing
Patient Scheduling
Electronic Health Records
Vital Sign Monitoring
Patient documentation
Patient Assessments
Inventory and supply management
Medical Records Management
Payment Collection
Customer Service
Direct Patient Care
Maintaining confidentiality
Clinical Documentation
EMR / EHR
Immunization Administration
Medical terminology knowledge
Reliable team player
Phlebotomy
Sterilization techniques
Compassionate
CPR
Patient-focused care
Procedure Assistance
Patient Care Coordination
Appointment Setting
Simple dressings
Monitoring patient progress
Accomplishments
Recognized for outstanding dedication to patient care.
Certification
Certified Pharmacy Technician (West Virginia), 08/01/13, Present
Registered Dental Assistant at Chesemore Dental Clinic (Dr. Robert Whitfield)Registered Dental Assistant at Chesemore Dental Clinic (Dr. Robert Whitfield)