Lillian Cristales

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician and nurse practioner examinations.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Collaborated with residents and preceptors.

Provided immunizations with precision.

Assembled appropriate samples for diagnostic examinations such as Strep, COVID-19, influenza, A1C diabetes screening, drug testing and pregnancy assessment.

Handled requests for medication refills efficiently.

Ekgs

Handled document uploads and directed them to proper destinations.

Migrated historical medical data between EMR systems.

• Managed pharmaceutical authorization submissions.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Collected and documented patient medical information such as blood pressure and weight.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Coordinated prescription refills, imaging appointments, and collected meaningful use data.

Conducted EKG and spirometry procedures.

Executed vaccination procedures and managed wound care.

Oversaw the ordering of accurate plans, imaging, and medications.

Managed communication with home health nurses efficiently.

• Navigated efficiently across two different office sites.
• Managed medical assistants, student training, and clinical data.
• Performed capillary extraction to measure lead and hemoglobin.
• Conducted diagnostic tests for strep and flu.
• Facilitated circumcision processes.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Shadowed medical professionals to gain experience.

• Executed store setups swiftly and efficiently.
• Managed inventory and restocked products.
• Specialized in maintaining efficient inventory control processes.

https://yale-som-execed.credential.getsmarter.com/4df52e60-64eb-420c-98e2-bfecab9ad3bf#acc.mOa9Pu1T

• Student ambassador award
• GPA: Successful completion with Honors