Andrew Martin Robb
East Hampton,NY
Summary
Diverse background. 5 States, 10 cities. Moved to the Hamptons 10 years ago, met my girlfriend and stayed. Serviced-focused General Manager dedicated to delivering legitimate positive customer experiences to promote loyalty. Real person navigating different generations to ensure communicative success. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic Hamptons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Hamptons Quality Heating and Cooling
East Hampton, NY
07.2023 - Current
- Manage daily operations to ensure efficient workflow and customer satisfaction.
- Oversee billing- ensuring our services were documented and accounted for.
- Timely order correct parts, equipment ensuring success for technicians, therefore maintaining happy customers
- Developed staff schedules to optimize resource allocation and enhance productivity.
- Implement inventory control measures to streamline supply chain processes.
- Work hand in hand with owner, making sure everything that’s needs to happen, happens.
- Trained new employees on company policies and operational procedures.
Farmer
Oceans to the Earth Garden LLC
East Hampton, NY
10.2021 - 07.2023
- Cultivated diverse crops using sustainable farming practices to enhance soil health and yield
- Overseen harvest processes, coordinating labor and equipment for timely collection of crops at peak ripeness.
- Developed crop rotation strategies to improve soil fertility and reduce disease prevalence
- Maintained and repaired various farming equipment
General Manager
Rosies
Amagansett, NY
02.2019 - 11.2019
- Oversaw a restaurant, functional and effective while maintaining an enjoyable work environment
- Guided new staff through training programs to ensure smooth onboarding. Monitored progress to support skill development
- Cultivated strong relationships with loyal customers to enhance guest satisfaction.
- Delivered functional expertise while executing key responsibilities within the role.
Education
EPA Certified Core, Class 1, Class 2, Class 3 - HVAC, Refrigeration
Suffolk County Community College
Selden, NYSkills
- Team Player
- Microsoft Office
- Staff management
- Customer relations
- Inventory control
- P&L management
- Workflow planning
- Business administration
Certification
EPA Core, Class 1,2,&3
Timeline
General Manager
Hamptons Quality Heating and Cooling
07.2023 - Current
Farmer
Oceans to the Earth Garden LLC
10.2021 - 07.2023
General Manager
Rosies
02.2019 - 11.2019
EPA Certified Core, Class 1, Class 2, Class 3 - HVAC, Refrigeration
Suffolk County Community College