Andrew McDonald
Justin,TX
Summary
With over a decade of experience in warehouse management, I specialize in transforming complex logistics into streamlined, high-efficiency operations. My approach combines rigorous safety and quality standards with a focus on team development—building cultures where continuous improvement is the norm. Expert in WMS optimization and end-to-end inventory strategy, I am ready to relocate for a role that values operational excellence and scalable growth.
Overview
11
11
years of professional experience
Work History
Retail Operations Manager
Ace-66 Hardware
08.2025 - Current
- Managed all aspects of daily store operations.
- Took a hands-on leadership role, working alongside staff to ensure excellent customer service and efficient operations.
- Built strong relationships with customers, reinforcing Ace’s “Helpful Place” reputation within the local community.
- Drove sales and profitability through effective merchandising, inventory management, and seasonal planning.
- Hired, trained, scheduled, and supervised employees; fostered a collaborative, team-oriented work environment.
- Managed payroll, labor costs, and store expenses with an owner-focused approach to profitability.
- Oversaw inventory ordering, receiving, pricing, and stock levels to minimize shrink and out-of-stocks.
- Implemented practical loss prevention and cash-handling procedures.
- Resolved customer issues personally and professionally to maintain long-term customer loyalty.
- Ensured store safety, cleanliness, and compliance with local regulations and company standards.
- Worked closely with store ownership on budgeting, promotions, and operational improvements.
3PL Operations Manager
LKQ Specialty (Formerly Keystone Automotive, Inc.)
06.2024 - 07.2025
- Establishing growth through development of processes and training.
- Maintaining the correct count of inventory.
- Creating monthly 5S projects to improve production and nurturing a safety culture.
- Ensuring all parts are properly packaged and in compliance for shipment.
- Coordinating with LTL and 3PL carriers to ensure a timely delivery.
- Coaching and assisting associates to develop teamwork skills that meet the company as well as my own standards.
- Mentoring associates that show management potential.
- Working on various committees across the network to develop company wide training plans, safety procedures, and damage reduction initiatives.
- My current team was producing at 82% of the RE and is now producing between 110% to 140% in 4 months.
Warehouse Operations Manager
Keystone Automotive Operations, Inc
10.2020 - 06.2024
- Oversaw the success of the shipping team, leading a team of eight to twenty associates (sometimes due to staffing issues) to meet performance goals and while enforcing top quality to our customers.
- Ensured that all orders for my team routinely went out on a timely matter while damages/inventory issues were at a bare minimum. Any damaged items would be researched for process improvement purposes.
- Handled coaching and training of all associates, and drove my team to do better each and every day.
Warehouse Supervisor
Keystone Automotive Operations, Inc
07.2019 - 10.2020
- Began as the Shipping Supervisor, overseeing around twenty people. Managed various aspects such as training, coaching, process improvement, 5S, and various IT tasks.
- Transferred to the Receiving Department to oversee the day to day of receiving trucks and improving a building profile.
- Transferred to the Warranty/Returns department, the company needed an immediate fill-in, someone with previous experience to overlook that section of the warehouse. I managed a smaller team and oversaw the entire returns process.
- Lastly, I moved to supervise the 3PL team which consisted of between ten to fifteen people. Daily objectives and scheduling involved dealing with 3rd parties such as LTL, FED EX, UPS, USPS. One of my favorite achievements while being a supervisor was the improvement of UPH was over double the required amount for my team by reducing wasted steps and eliminating unnecessary movement.
Warehouse Lead
Keystone Automotive Operations, Inc
07.2015 - 07.2019
- Leading a shipping team of up to ten associates, ensuring shipping times and accuracy.
- Inventory control.
- Processing returns.
- Quality control for shipping and all inbound/outbound transfers between warehouses.
- Handling warranty related issues with our vendors.
Education
High School Diploma -
Lone Oak High School
Lone Oak, TX05-2008
Skills
- Operational Leadership
- Workforce Management
- Performance Management
- Team Development (Teams of 20)
- Strategic Planning
- Business Development
- Budgeting
- Resource Allocation
- Network Expansion
- Organizational Scaling
- Supply Chain Optimization
- 3PL (Third-Party Logistics)
- Inventory Demand Forecasting
- Vendor Management
- Distribution Operations
- Fleet Management
- Carrier Selection
- Intermodal Transportation
- Warehouse Management
- WMS Implementation
- Cross-Docking
- Production Throughput Metrics
- Inventory Control
- Logistics Inventory Management
- Sourcing
- Accuracy Improvements
- Process Improvement & Compliance
- Lean Six Sigma (Kaizen, 5S)
- Operational Efficiency (11-20% improvement)
- Safety & Compliance (OSHA Standards)
- Risk Management
- Distribution Safety Enhancements
- Quality Assurance (Quality Control & Process Improvement)
- Software (AS400, Warehouse Management & Transportation Management Systems)
- Microsoft Excel (Advanced), Microsoft Access, & Operational Analytics
Accomplishments
- Efficiency & Waste Reduction
Boosted operational efficiency by 80% through strategic departmental restructuring and the implementation of lean waste-reduction initiatives. - Damage Control (Kansas)
Virtually eliminated product damages at the Kansas facility by implementing rigorous quality control standards and oversight. - Damage Reduction Committee
Served as a key member of the regional Damage Reduction Committee, developing innovative solutions and Standard Operating Procedures (SOPs) adopted across seven distinct locations. - Warranty Department (Texas)
Spearheaded the comprehensive re-establishment of the Warranty Department in Texas, overseeing the full redesign of departmental workflows and service protocols.
Certifications
Certificate of Completion - Dispensing Propane Safely:
(Issued December 2025)
- Refueling Motorhomes and ASME Mounted Tanks
- Autogas
- Small Cylinder
49-CFR
(Issued October 2024)
- 49-CFR - Code of Federal Regulations
Forklift Certification
(Issued June 2024)
Project101x: Introduction to Project Management
(Issued October 2017)
- A course of study offered by AdelaideX, an online learning initiative The University of Adelaide.
Timeline
Retail Operations Manager
Ace-66 Hardware
08.2025 - Current
3PL Operations Manager
LKQ Specialty (Formerly Keystone Automotive, Inc.)
06.2024 - 07.2025
Warehouse Operations Manager
Keystone Automotive Operations, Inc
10.2020 - 06.2024
Warehouse Supervisor
Keystone Automotive Operations, Inc
07.2019 - 10.2020
Warehouse Lead
Keystone Automotive Operations, Inc
07.2015 - 07.2019
High School Diploma -
Lone Oak High School