Work Preference
Summary
Overview
Work History
Accomplishments
Certifications & Professional Development
Skills
Work Availability
Timeline
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Andrew McDonald

Andrew McDonald

Operations Manager
Justin,TX

Work Preference

Desired Job Title

Retail Operations Manager3PL Operations ManagerWarehouse Operations ManagerWarehouse Distribution SupervisorWarehouse Distribution Lead

Work Type

Full TimeConsulting

Location Preference

On-SiteRemoteHybrid
Location: Justin, TX
Open to relocation: Yes

Salary Range

100000/yr - 200000/yr

Important To Me

Career advancementCompany CulturePersonal development programsTeam Building / Company Retreats

Summary

Results-driven Distribution & 3PL Operations Manager with over a decade of experience transforming complex warehouse logistics into high-efficiency, scalable operations. Proven track record as a Multi-Site Regional Liaison, successfully stabilizing out-of-state facilities, conducting rigorous performance audits, and directing cross-functional teams of 50+ associates. A strategic leader with deep expertise in WMS systems, Lean Six Sigma methodologies, and end-to-end supply chain optimization who consistently delivers substantial efficiency gains and cost-reductions.

Overview

11
11
years of professional experience

Work History

Retail Operations Manager

Ace-66 Hardware
08.2025 - Current
  • Direct daily operations for a high-volume retail location, aligning sales, inventory, and logistics to ensure optimal customer service.
  • Consistently meet and exceed EBITDA and operational targets through strategic merchandising and aggressive inventory management.
  • Manage the full employee lifecycle, implementing performance-based scheduling and training models to optimize labor costs.
  • Overhauled inventory control and cash-handling protocols, significantly reducing retail shrink and eliminating stock-outs.

3PL Operations Manager

LKQ Specialty (Formerly Keystone Automotive Operations, Inc.)
06.2024 - 07.2025
  • Multi-Site Workflow Stabilization: Selected as Regional Operational Liaison to audit, stabilize, and standardize workflows across 7 out-of-state distribution hubs, acting as the direct conduit to executive leadership for facility health metrics.
  • Designed scalable warehouse workflows and associate training programs that maintained 100% inventory accuracy during high-growth periods.
  • Spearheaded monthly 5S Lean projects, delivering measurable throughput gains while reinforcing a facility-wide safety culture.
  • Managed complex 3PL and LTL carrier relationships, improving transit times and ensuring international regulatory compliance.
  • Identified and mentored high-potential warehouse associates, establishing a robust leadership pipeline

Warehouse Operations Manager

Keystone Automotive Operations, Inc.
10.2020 - 06.2024
  • Large-Scale Team & Labor Leadership: Provided strategic direction for a cross-functional team of supervisors, leads, and 50+ warehouse associates, dynamically scaling labor hours against seasonal volume spikes to virtually eliminate unnecessary overtime.
  • Directed end-to-end warehouse operations, overseeing inbound receiving, put-away, cycle counting, order picking, packing, and shipping.
  • Coordinated operational strategy across 7 regional sites, standardizing workflows and delivering data-driven operational health assessments to senior executives.
  • 80% Efficiency Gain & SOP Development: Masterminded Lean waste-reduction initiatives that boosted overall operational efficiency by 80%, and authored standard operating procedures (SOPs) adopted region-wide to mitigate product damages.
  • Virtually eliminated product damages at the Kansas facility by implementing rigorous quality control protocols and active oversight.
  • Maintained 99.9%+ inventory accuracy through robust cycle-counting schedules and comprehensive annual physical audits.
  • Managed operational budgets, identified cost-saving opportunities, and negotiated Service Level Agreements (SLAs) with carriers and 3PLs.

Warehouse Distribution Supervisor

Keystone Automotive Operations, Inc.
07.2019 - 10.2020
  • 200% UPH Throughput Breakthrough: Engineered an optimized pick-and-pack workflow that drove a 200% increase in Units Per Hour (UPH) while simultaneously taking over and restructuring the reverse logistics process for the Warranty and Returns division.
  • Optimized facility floor layouts and inbound logistics flow to maximize physical footprint and accelerate transit speeds.
  • Co-managed logistics, labor scheduling, and order fulfillment workflows for "The Keystone Big Show," a high-profile annual event generating over $1B in revenue

Warehouse Distribution Lead

Keystone Automotive Operations, Inc.
07.2015 - 07.2019
  • Led a cross-functional fulfillment team of 10+ employees, consistently maintaining a 99%+ order accuracy rate under tight shipping deadlines.
  • Deployed to 7+ regional locations during critical staffing shortages, maintaining targeted operational output and training replacement staff.
  • Managed return processing lines, optimizing inspection workflows to return products to active stock quickly and improve customer satisfaction.
  • Served as the primary liaison for vendor warranty claims, resolving disputes and recovering lost revenue.

Accomplishments

  • Operations & Strategic Leadership: Multi-Site Warehouse Management, Organizational Scaling, Budgeting & Resource Allocation, Strategic Planning, Change Management
  • Supply Chain & Logistics: End-to-End Supply Chain Optimization, 3PL & Vendor Management, LTL Carrier Relations, Fleet Management, Intermodal Transportation
  • Warehouse & Inventory Control: WMS Implementation (AS400), Inventory Demand Forecasting, Cross-Docking, Cycle Counting, Loss Prevention & Shrink Reduction
  • Process Improvement: Lean Six Sigma (5S, Kaizen), Quality Assurance (QA/QC), Root-Cause Analysis, Production Throughput Metrics, Damage Reduction
  • Compliance & Safety: OSHA Standards, Distribution Safety Enhancements, Risk Management, 49-CFR Compliance
  • Systems & Analytics: Advanced Microsoft Excel, Microsoft Access, Warehouse Management Systems (WMS), Transportation Management Systems (TMS)

Certifications & Professional Development

  • Lean Six Sigma (5S, Kaizen): Advanced Process Improvement & Throughput Metrics
  • Project Management Certification: Introduction to Project Management, University of Adelaide
  • Technical Compliance: 49-CFR (Code of Federal Regulations) Certified
  • Equipment Certification: Forklift Certified
  • Safety Training: Certificate of Completion – Dispensing Propane Safely (Autogas and Small Cylinder)
  • Education: High School Diploma, Lone Oak Independent School District, Lone Oak, TX

Skills

  • Operational Excellence
  • Organizational Scaling
  • Strategic Planning
  • Business Development
  • Budgeting/Resource Allocation
  • WMS Implementation (AS400)
  • Inventory Demand Forecasting
  • Cross-Docking
  • Sourcing
  • Logistics Inventory Management
  • OSHA Standards
  • Distribution Safety Enhancements
  • Risk Management
  • Workforce Development (Teams of 40)
  • End-to-End Supply Chain Optimization
  • 3PL/Vendor Management
  • Distribution Operations
  • Intermodal Transportation
  • Lean Six Sigma (Kaizen, 5S)
  • Quality Assurance (QA/QC)
  • Production Throughput Metrics
  • Operational Efficiency (11-20% Improvement)
  • Advanced Data Analytics
  • Regional Operational Liaison (Multi-Site Travel)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Operations Manager

Ace-66 Hardware
08.2025 - Current

3PL Operations Manager

LKQ Specialty (Formerly Keystone Automotive Operations, Inc.)
06.2024 - 07.2025

Warehouse Operations Manager

Keystone Automotive Operations, Inc.
10.2020 - 06.2024

Warehouse Distribution Supervisor

Keystone Automotive Operations, Inc.
07.2019 - 10.2020

Introduction To Project Management -

University of Adelaide
09.2017 - 10.2017

Warehouse Distribution Lead

Keystone Automotive Operations, Inc.
07.2015 - 07.2019

High School Diploma -

Lone Oak High School

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Andrew McDonaldOperations Manager