ANDREW MELENDEZ
Palm Coast,FL
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
The Fathers Table
Orlando, FL
03.2021 - 02.2024
- Prepared reports on operational performance metrics and presented them to management team.
- Provided support to other departments as needed to meet organizational goals.
- Directed employees on how to use equipment properly and safely.
Operations Manager
Monticello Raceway
Monticello , NY
03.2017 - 01.2021
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
PATIENT NAVIGATOR
New York Presbyterian Hospital
Manhattan, NYC
03.2013 - 02.2017
- Performed administrative duties such as filing paperwork or submitting claims forms on behalf of patients
- Cultivated strong working relationships with internal teams such as nursing staff, physicians, administrators, social workers, in order to ensure successful implementation of initiatives
- Successfully collaborated with external organizations such as government agencies or private insurers when obtaining authorizations for treatments and procedures requested by a physician
Education
BACHELOR OF SCIENCE B.S - BUSINESS ADMINISTRATION
Boricua College
A.A - APPLIED PSYCHOLOGY
Boricua College
ASSOCIATE IN ARTS -
Skills
- Brand Awareness
- Venue Selection
- Team leadership and supervision
- Project Oversight
- Business Growth
Languages
Native, Native, Intermediate
Timeline
Operations Supervisor
The Fathers Table
03.2021 - 02.2024
Operations Manager
Monticello Raceway
03.2017 - 01.2021
PATIENT NAVIGATOR
New York Presbyterian Hospital
03.2013 - 02.2017
BACHELOR OF SCIENCE B.S - BUSINESS ADMINISTRATION
Boricua College
A.A - APPLIED PSYCHOLOGY
Boricua College
ASSOCIATE IN ARTS -
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