Andrew Mengel
Manager, Server
San Diego,CA
Summary
Hardworking, joyful, honest, reliable, enthusiastic and energetic, with a strong work ethic. Proactive and punctual with a team and student-oriented mentality. Compassionate and empathetic towards customers and coworkers alike. Dependable and loves to serve like nobodies business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Vi At La Jolla
San Diego
05.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Trained new servers on menu knowledge and service standards, enhancing team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Managed multiple tables simultaneously while prioritizing guest needs and requests effectively.
- Resolved customer complaints promptly, fostering loyalty and repeat business through attentive service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Manager/P.I.C/Keyholder/Server/Expo/Busser/Host
Pacific Catch
San Diego, CA
09.2021 - 02.2026
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped closed the store, locking up, and accurately inputting and documenting cash from registers, and employee tips.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Cashier/Barista/Bakery/Dairy/Maintenance/Amazon
Bristol Farms
San Diego, CA
11.2019 - 09.2021
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on sales software system operation.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier/Pharmacy Technician
CVS Pharmacy
San Diego, CA
02.2016 - 10.2019
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Reviewed and verified customer information and insurance provider information.
- Trained and Mentored new team members to encourage growth.
- Stocked, tagged and displayed merchandise as required.
- Reviewed new promotions and monitored price changes.
Education
Certificate Of Completion - Voice Acting
Joe Zieja's Voice Acting Academy
Online07.2023
Associate of Arts - Voice Acting
Closing Credits
San Diego, CA09.2020
High School Diploma -
Coastland Christian Academy
San Diego, CA06.2010
Skills
- Front of House Management
- Front- and Back-Of-House Coordination
- Large Party Preparation
- Warm and Welcoming
- Character Performances
- Energetic and Outgoing
- Communication Skills
- Customer Service Representative
- Training and Mentoring
- Cash Management
- Issue Resolution
- Embraces Teamwork
- Anticipating Guest Needs
Certification
Highschool Diploma
Certificate Of Ordination
Timeline
Server
Vi At La Jolla
05.2025 - Current
Manager/P.I.C/Keyholder/Server/Expo/Busser/Host
Pacific Catch
09.2021 - 02.2026
Cashier/Barista/Bakery/Dairy/Maintenance/Amazon
Bristol Farms
11.2019 - 09.2021
Cashier/Pharmacy Technician
CVS Pharmacy
02.2016 - 10.2019
Certificate Of Completion - Voice Acting
Joe Zieja's Voice Acting Academy
Associate of Arts - Voice Acting
Closing Credits
High School Diploma -
Coastland Christian Academy