Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDREW MOLINA

Summary

Service Technician with extensive experience in customer interaction and repair management. Committed to delivering high-quality service and efficient troubleshooting. Proven ability to complete tasks effectively and exceed expectations.

Overview

11
11
years of professional experience

Work History

Service Technician III

Aggreko
06.2017 - Current
  • 10 years in Power Generation and Compressed air, BESS systems, and HVAC.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Evaluated systems using a checklist and noted problems.
  • Trained new hires on process flow and safety procedures.
  • Conducted routine maintenance on generators and HVAC systems to enhance efficiency and longevity.
  • Provided technical support to clients, addressing inquiries and ensuring satisfaction with service outcomes.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Utilities Technician

PMRG
07.2014 - 06.2015
  • Delivered exceptional customer service.
  • Led emergency response efforts during utility outages, coordinating resources effectively.
  • Enhanced communication among team members by developing clear reports on completed tasks, ongoing projects, or upcoming maintenance schedules.
  • Operated and maintained utility systems to ensure optimal performance and reliability.
  • Conducted routine inspections to identify maintenance needs and prevent system failures.

Education

Associate of Applied Science - Diesel And Heavy Equipment

Oklahoma State University Institute Of Technology - Okmulgee
Okmulgee, OK
2017

high school diploma -

Pearland High School
Pearland, TX
2014

Skills

  • Fast learner
  • Flexible schedule
  • Dedicated professional
  • Organized
  • Easy to work with
  • Good communication skills
  • Self-motivated approach
  • Collaborative team member
  • Strong mechanical skills
  • Strong written and verbal communication skills
  • Good multi-tasker
  • Dependable and responsible

Timeline

Service Technician III

Aggreko
06.2017 - Current

Utilities Technician

PMRG
07.2014 - 06.2015

Associate of Applied Science - Diesel And Heavy Equipment

Oklahoma State University Institute Of Technology - Okmulgee

high school diploma -

Pearland High School

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