Joseph Merkwan
Castle Rock
Summary
Dedicated Service Technician recognized for strong technical expertise and commitment to safety. Experienced in managing chemical and skid parts supply inventory and enhancing service reliability through effective onsite repairs and customer training.
Overview
22
22
years of professional experience
Work History
Service Technician III
EcoLab/Nalco
Longview
2007.09 - 2026.01
- Executed routine inspections and maintenance of chemical skid systems.
- Identified problems and implemented solutions for various operational issues.
- Conducted onsite repairs of equipment at customer facilities, enhancing service reliability.
- Maintained adherence to safety standards.
- Verified completed work to ensure compliance with chemical containment standards.
- Quickly responded to after-hours emergency requests for support.
- Trained mill personnel on equipment operation when necessary.
- Coordinated with vendors to manage chemical supply orders and delivery to keep steady stock.
- Fork Truck certified
- Parts inventory and ordering.
Owner
AquaPro Designs
Rainier
2004.03 - 2007.09
- Designed custom water features for residential clients.
- Collaborated with suppliers to source high-quality materials for installations.
- Conducted site assessments to determine project feasibility and requirements.
- Trained new employees on operational procedures and safety protocols.
- Supervised installation teams to maintain standards and efficiency on-site.
- Managed project timelines and budgets to ensure timely completion.
- Provided exceptional customer service and addressed client inquiries promptly.
- Maintained relationships with existing clients by providing superior customer service.
- Hosted special events (Build A Pond Day and Parade of Ponds) to boost brand awareness and increase community. engagement.
Education
GED -
Clatskanie High
Clatskanie, OR1988-01
Skills
- Safety compliance
- Inventory management - Skid parts and chemical ordering
- Project coordination
- Verbal and written communication
- System installation
- Customer relationship management
- Work well within a team or alone
Timeline
Service Technician III
EcoLab/Nalco
2007.09 - 2026.01
Owner
AquaPro Designs
2004.03 - 2007.09
GED -
Clatskanie High