Andrew Montalvo
Brea,CA
Summary
Experienced & Reliable Team Member bringing outstanding performance working with others to meet common goals. Familiar with fast-paced and challenging environments. Eager to learn and focused on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Planet Fitness
Rowland Heights, CA
06.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
DRUM INSTRUCTOR
Self Employed Services
La Mirada, CA
06.2020 - Current
- Developed after-school tutoring programs to teach music for at risk students
- Held afterschool meetings and rehearsals in preparation for shows
- Increased number of students for after-school music programs by 20
- Provided private lessons for both school age and adult students
- Kept work areas clean, organized and safe.
Team Member
Regal Cinemas
Gilbert, AZ
10.2022 - 04.2023
- Contributed to team success by completing jobs quickly and accurately
- Provided excellent customer service to guests
- Worked flexible hours including nights, weekends, and holidays
- Trained new team members by relaying information on company procedures and safety requirements.
Customer Service Associate
AMAZON
Tempe, AZ
10.2021 - 05.2022
- Helped large volume of customers every day with positive attitude focusing on customer satisfaction
- Maintained forward-thinking strategies addressing customer needs and resolving concerns
- Responded to customer requests for products, services and company information
- Handled escalated customer complaints and concerns.
Education
Associate of Arts - Music Education
Riverside City College
Riverside, CA05.2024
Associate of Business Administration - Business Administration And Management
CHANDLER-GILBERT COMMUNITY COLLEGE
Chandler, AZ05.2022
Audio Arts
Mt San Antonio College
Walnut, CASkills
- Public and Private Education
- Knowledge
- Fine Arts Proficiency
- Traveled within country as professional percussionist with Drum Corps International
- Trained in Health and Wellness by Drum Corps International
- Fluent in Spanish
- Positive Company Representation
- Flexible Schedule
Languages
Spanish
Native/ Bilingual
Affiliations
- Currently in a band that performs around Southern California.
- Teach private music lessons to students of all types.
- Have two cats that I love very much!!
References
References available upon request.
Timeline
Crew Member
Planet Fitness
06.2023 - Current
Team Member
Regal Cinemas
10.2022 - 04.2023
Customer Service Associate
AMAZON
10.2021 - 05.2022
DRUM INSTRUCTOR
Self Employed Services
06.2020 - Current
Associate of Arts - Music Education
Riverside City College
Associate of Business Administration - Business Administration And Management
CHANDLER-GILBERT COMMUNITY COLLEGE
Audio Arts
Mt San Antonio College