Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Moore

Summary

Dynamic adjuster with a strong analytical mind and proven expertise in claims investigation at GEICO. Demonstrated professionalism and integrity while negotiating fair settlements and enhancing customer satisfaction. Skilled in conflict resolution and committed to continuous learning, I excel in high-pressure environments, ensuring compliance and effective outcomes in complex situations.


Experienced with supervising police operations and leading teams. Utilizes strategic planning and problem-solving to enhance community safety. Track record of effective incident management and fostering collaborative work environment.

Overview

21
21
years of professional experience

Work History

Attorney Repped Bodily Injury Adjuster

GEICO
10.2021 - Current


Analyzed insurance claims to ensure accuracy and adherence to company policies.

  • Reviewed and evaluated claim forms for completeness and compliance with guidelines.
  • Processed a high volume of claims efficiently while maintaining quality standards.
  • Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
  • Analyzed bodily injury claims to assess liability and evaluate settlement options.
  • Negotiated settlements with claimants, ensuring fair compensation aligned with policy guidelines.

Police Lieutenant

City Of Auburndale
03.2005 - 10.2021
  • Supervised daily operations of law enforcement activities, ensuring compliance with departmental policies.
  • Coordinated training sessions for junior officers to enhance skills and departmental knowledge.
  • Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
  • Developed and implemented strategic plans for crime prevention initiatives within the community.
  • Conducted high-risk warrant service operations with precision and adherence to protocols.
  • Collaborated with tactical teams to develop and execute strategic response plans for critical incidents.
  • Analyzed intelligence reports to assess threats, ensuring informed decision-making during missions.
  • Led training exercises focusing on advanced weaponry handling and tactical communication skills.
  • Implemented safety protocols that minimized risks during dynamic entry scenarios and hostage situations.
  • Participated in community outreach programs, fostering relationships between law enforcement and local residents.
  • Evaluated equipment performance, recommending upgrades to enhance operational capabilities and response times.
  • Conducted regular equipment inspections and maintained inventory control for optimal operational effectiveness.
  • Ensured mission success by consistently adhering to established safety protocols and tactical guidelines.
  • Safeguarded community members by providing security at large-scale events where potential risks were identified.
  • Provided vital support during major incidents as part of the crisis negotiation team, assisting in the peaceful resolution of conflicts.
  • Developed comprehensive emergency response plans in collaboration with other first responders, ensuring seamless integration during joint operations.
  • Increased successful mission outcomes through meticulous planning and execution of high-risk operations.
  • Developed training programs for new officers, enhancing team performance and operational readiness.
  • Conducted performance evaluations, providing constructive feedback to enhance officer development and accountability.
  • Facilitated interdepartmental collaboration to streamline investigations and enhance intelligence sharing.
  • Collaborated with other law enforcement agencies for joint training exercises, improving interdepartmental cooperation during critical incidents.
  • Evaluated officer performance on a regular basis, identifying areas for improvement and providing constructive feedback.

Education

Master of Science - Criminology

Florida State University
Tallahassee, FL
01-2022

Bachelor of Arts - Criminology

University of South Florida
Tampa, FL
01-2004

Associate of Arts - Criminology

Hillsborough Community College
Tampa
01-2002

High School Diploma -

George Jenkins High School
Lakeland, FL
01-1999

Skills

  • Professionalism and integrity
  • Continuous learning mindset
  • Strong analytical mind
  • Conflict resolution strategies
  • Cross-cultural sensitivity
  • Ethical conduct standards
  • Claims investigation expertise
  • Fraud detection techniques
  • Legal liability knowledge
  • Customer service
  • Problem-solving
  • Highly motivated
  • Team leadership qualities
  • Attention to detail
  • Critical thinking

Timeline

Attorney Repped Bodily Injury Adjuster

GEICO
10.2021 - Current

Police Lieutenant

City Of Auburndale
03.2005 - 10.2021

Master of Science - Criminology

Florida State University

Bachelor of Arts - Criminology

University of South Florida

Associate of Arts - Criminology

Hillsborough Community College

High School Diploma -

George Jenkins High School
Andrew Moore