Andrew Morales
Summary
Reliable individual proudly offering 10+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales, and managing bar inventory. Dedicated to creating an inviting environment for both guests and staff.
Overview
5
5
years of professional experience
Work History
Bar Manager
Dirty Pretty
03.2023 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept spirits, beer, wine and NA beverages well-stocked and organized to meet expected demands.
- Monthly inventory and accounting data.
- Consulted with managers to organize special events and promotions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
Lead Bartender
Pink Rabbit/ Fools & Horses
10.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Closed out cash register and prepared cashier report at close of business.
- Coached team members in techniques necessary to complete job tasks.
Server
Shalom Y'all
01.2019 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Skills
- Event Coordination
- Foodservice Management
- Sales Promotion
- Performance Monitoring
- Inventory Management
- Customer Relations
- Staff Training
Timeline
Bar Manager
Dirty Pretty
03.2023 - Current
Lead Bartender
Pink Rabbit/ Fools & Horses
10.2021 - Current
Server
Shalom Y'all
01.2019 - 10.2021