Andrew Myles
Myles Electric Services LLC
Capitol Heights,MD
18
years of professional experience
Dynamic operations manager with over eight years of experience in the electrical industry. Skilled in project planning, client relationship management, and team training. Committed to optimizing service delivery and driving customer satisfaction.
Work History
Owner/Operator
8 Years 7 Months- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw project planning and execution, adhering to safety standards and regulations.
- Developed and maintained strong client relationships through effective communication and service follow-up.
- Trained new employees on operational procedures, safety protocols, and customer service excellence.
- Coordinated scheduling of electrical jobs, optimizing resource allocation for maximum productivity.
- Monitored inventory levels, ensuring availability of tools and materials for uninterrupted service operations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
Electrician
9 Years 10 Months- Installed, maintained, and repaired electrical systems in residential and commercial settings.
- Diagnosed electrical issues using testing equipment to ensure safety and compliance with regulations.
- Collaborated with team members to design efficient electrical layouts for new constructions.
- Led projects involving installation of lighting, wiring, and circuit breakers, improving overall project efficiency.
- Mentored junior electricians on best practices and safety protocols to enhance skill development.
- Enhanced customer satisfaction through effective communication regarding project timelines and service updates.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
Education
High School Diploma
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Strong work ethic
Customer service
Customer-oriented
Timeline
Owner/Operator
Myles Electric Services LLC
01.2018 - CurrentRead More
Electrician
Tolson Electric
03.2008 - 01.2018Read More
Crossland High School
High School Diploma
Read More