Andrew Newlon
Summary
Dependable individual with 5 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions. Focused on safety, accuracy, and speed.
Overview
5
5
years of professional experience
Work History
Delivery Associate
AVO Logistics
Manteca, CA
03.2024 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Receiving Associate
Sally Beauty Supply
Reno, NV
02.2023 - 11.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Assistant Manager
Domino's Pizza
Turlock, CA
05.2022 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Support Associate
Coach Outlet
Katy, TX
09.2021 - 04.2022
- Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
- Enhanced team productivity by streamlining sales support processes and procedures.
- Assisted in achieving sales targets through effective coordination with the sales team.
- Formed technical solutions, assigned costs and developed presentations to support sales staff.
- Researched Web Text system for customer inquiries, product descriptions, and specifications.
- Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
- Improved customer retention rates by consistently delivering excellent service and support.
- Issued credits for contested returns, shipping fees and damaged merchandise.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
Assistant Manager
Domino's Pizza
Katy, TX
03.2021 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Package Handler
FedEx
Midland, TX
11.2020 - 03.2021
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Stower
Amazon
Tracy, CA
05.2020 - 08.2020
- Sorted over 1,000 products onto shelves according to type, weight, and size.
- Inspected items for any damages and reported discrepancies to supervisor.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
- Effectively managed multiple tasks concurrently within fast-paced warehouse environments without sacrificing accuracy or efficiency.
Asset Protection Customer Host
Walmart
Sonora, CA
02.2019 - 05.2019
- Completed detailed incident reports following any security breaches or instances of suspected theft, allowing for timely follow-up actions.
- Reduced inventory shrinkage by performing thorough audits and implementing theft-prevention strategies.
- Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
Education
Computer Programming
Modesto High School
Modesto, CARoselawn High School
Turlock, CA05.2018
Skills
- Loading and unloading
- Package handling
- Deadline Adherence
- Heavy Lifting
- Dependable and reliable
- Logistics knowledge
- Order picking and processing
- Forklift Operation
- Handheld scanning devices
- Business processes and procedures
- Team Leadership
- Complex Problem-Solving
- Critical Thinking
- Customer Service
Timeline
Delivery Associate
AVO Logistics
03.2024 - 06.2024
Receiving Associate
Sally Beauty Supply
02.2023 - 11.2023
Assistant Manager
Domino's Pizza
05.2022 - 09.2022
Sales Support Associate
Coach Outlet
09.2021 - 04.2022
Assistant Manager
Domino's Pizza
03.2021 - 09.2021
Package Handler
FedEx
11.2020 - 03.2021
Stower
Amazon
05.2020 - 08.2020
Asset Protection Customer Host
Walmart
02.2019 - 05.2019
Computer Programming
Modesto High School
Roselawn High School