ANDREW NEWMAN
Centerville,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO, Government Employees Insurance
08.2023 - Current
- Examined claims forms and other records to determine insurance coverage.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Evaluated coverage accurately by interpreting complex insurance policies and applying them to specific claim scenarios.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Documented all investigation activity and presented reports to management.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Researched and analyzed policy contracts to verify proper payment of claims.
EMERGENCY ROAD SERVICE REPRESENTATIVE
GEICO INSURANCE COMPANY
02.2021 - 08.2023
- Providing excellent customer service and roadside assistance to motorists for disabled vehicles, investigating claims to determine coverage for multiple vehicles, handling a high call volume effectively in a fast-paced call center, and being an effective communicator while being empathetic to customers.
MILITARY POLICE
UNITED STATES AIR FORCE
02.2015 - 02.2021
- Provide security for public safety by maintaining order, responding to various emergencies, protecting personnel and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
SHIFT MANAGER
CHICK-FIL-A
09.2010 - 01.2015
- Ensuring my team provides excellent customer service, always provides quality food at a satisfactory rate, ensuring all new team members are well trained, and investigating and resolving complaints regarding food quality, service, or accommodations.
Education
HIGH SCHOOL DIPLOMA -
DUTCH FORK HIGH SCHOOL
IRMO, SC05.2012
Skills
- INTERPERSONAL COMMUNICATION
- CRITICAL THINKING
- ADAPTABILITY
- LEADERSHIP
- DETAILED-ORIENTED
- TIME MANAGEMENT
Certification
- CCTV OPERATOR CERTIFICATION
- LIDAR/RADAR CERTIFICATION
Timeline
Claims Adjuster
GEICO, Government Employees Insurance
08.2023 - Current
EMERGENCY ROAD SERVICE REPRESENTATIVE
GEICO INSURANCE COMPANY
02.2021 - 08.2023
MILITARY POLICE
UNITED STATES AIR FORCE
02.2015 - 02.2021
SHIFT MANAGER
CHICK-FIL-A
09.2010 - 01.2015
HIGH SCHOOL DIPLOMA -
DUTCH FORK HIGH SCHOOL