Andrew Nicholas
CLEVELAND,Ohio
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Director of Operations
MK Industries Corp
05.2022 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw day-to-day production activities in accordance with business objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Head Coach
Spire Fc
10.2023 - Current
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Fostered a positive team environment with clear communication and motivational techniques.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Improved team performance by implementing effective training programs and strategies.
- Used previous game and team data to make informed decisions regarding game strategies.
- Increased overall team proficiency by using educational drills and activities.
Sales Representative
Meak Solutions
01.2022 - 05.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
Bartender
City And East Hookah Bar
06.2021 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Forman
Dittmar Company
05.2017 - 05.2018
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Ran a crew of 5-6 guys
Education
Criminal Justice
Radford University
Radford, VABachelor of Science - Criminolgy
Cleveland State University
Cleveland, OH05.2022
Skills
- Team Management
- Training and coaching
- Relationship Building
- Motivational leadership style
- Training exercises
- Motivational Skills
- Operational Efficiency
- Strategic Planning
- Operations Oversight
- Strategic planning and execution
- Quality Assurance
- Interpersonal communication skills
Timeline
Head Coach
Spire Fc
10.2023 - Current
Director of Operations
MK Industries Corp
05.2022 - Current
Sales Representative
Meak Solutions
01.2022 - 05.2022
Bartender
City And East Hookah Bar
06.2021 - 08.2021
Forman
Dittmar Company
05.2017 - 05.2018
Criminal Justice
Radford University
Bachelor of Science - Criminolgy
Cleveland State University