Andrew Nolan
Colfax,Washington
Summary
Looking for a fast paced sales environment to maximize my ability
to reach my financial and professional goals.
Overview
13
13
years of professional experience
Work History
Insurance Sales Agent
Travelers Insurance
Spokane, WA
03.2018 - 04.2022
- Obtained personal lines multi state licensing to quote and sell insurance to inbound callers. (Auto, Home, Landlord, renters, boat insurance and other personal lines products).
- Handled difficult callers and overcame objections.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Used systems proficiently while simultaneously closing sales.
Insurance Service Representative
Travelers
Saint Paul, MN
03.2017 - Current
- Build business relationships with Agents and Customers while assisting with policy changes, billing, quoting, and technical assistance.
- De-escalate difficult callers in a variety of situations.
- Utilizing multiple programs and efficiently looking for hidden solutions to customer issues.
- Dedicated to performance and efficiency, while providing an excellent customer experience.
- Look for opportunities to find ways to enhance policies with additional coverage options.
Grain Transport Technician
Pacific Northwest Farmers Cooperative
Colfax, WA
06.2014 - 12.2016
- Facilitated all storage, transport, and intake of agricultural commodities grown in the Pacific Northwest.
- Loaded trains, barges, and trucks with commodities.
- Worked close in small crews to achieve daily and weekly goals.
ASC Technician/Sales Representitive
Sprint
Spokane Valley, WA
03.2013 - 06.2014
- Troubleshot and physically repaired Sprint devices.
- Handled customer escalations.
- I adjusted how service was approached in my technician department, and changed the ticketing process, that lead to a 50% growth in profit.
Education
High School Diploma - undefined
Colfax High School
Colfax WA2006
Skills
- Self-motivated
- Strong verbal communication
- Conflict resolution
- Hold current Property and Casualty insurance license
- Proficient with Travelers programs/applications
- Sales experience
Timeline
Insurance Sales Agent
Travelers Insurance
03.2018 - 04.2022
Insurance Service Representative
Travelers
03.2017 - Current
Grain Transport Technician
Pacific Northwest Farmers Cooperative
06.2014 - 12.2016
ASC Technician/Sales Representitive
Sprint
03.2013 - 06.2014
High School Diploma - undefined
Colfax High School