Andrew Nord
Springfield,VA
Summary
Emerging Infrastructure Engineer familiar with a deep understanding of VMware ESXi infrastructure, Windows platforms and security services, and cloud technologies as well as Design, implementation and management of installation, configuration, and troubleshooting applications running on Ubuntu, RHEL, WIndows, and Windows server operating systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Infrastructure Engineer
Insight Global
Springfield, VA
03.2024 - Current
- Collaborated with Government and Commercial clients to deploy Owl Cyber Defense’s Cross Domain security appliances on premise
- Integrated designs with Owl's V2CDS appliance, including necessary management network implementation through KVM and environmental setup (racking, cabling).
- Contributed to the configuration of various Cisco components including ASA or NG firewalls, Catalyst switches, ISR with CUBE, and CUCM 12.5 or higher.
- Performed security posture and vulnerability rating verification using ACAS and SCAP.
- Ensure compliance with customer's specified DISA STIGS and applicable security measures.
- Aided in the implementation of networks by handling tasks such as software and hardware installation, testing procedures, deployment processes as well as managing system updates and maintenance.
- Researches new technology developments, performs analysis on network traffic, and identifies possible security vulnerabilities.
Infrastructure Engineer
Accenture Federal Services
San Antonio, TX
04.2022 - 03.2024
- Installation and configuration of VMware ESXi virtual infrastructure
- Installation and configuration of Microsoft Windows Servers and domain services
- Deployment and configuration of Windows management services, Update Management, SQL, and web services
- Managed multiple vCenters with high availability clusters including host, storage and network components.
- Resolved issues related to networking, storage, security, and other infrastructure components within a VMware environment.
- Configured VLANs for secure communication between physical networks and virtual machines.
- Assisted in troubleshooting problems related to operating systems or application software running on virtual machines.
- Deployed automated scripts for server provisioning, patching, and software deployment.
- Design, implementation and management of installation, configuration, and troubleshooting applications running on Windows server operating systems
- Proficient in CI/CD processes using Ansible and other automation tools
- Utilization of Splunk for monitoring performance and incident management
- Versed in Jira for Project management, enabling effective task tracking, issue prioritization, and collaboration within development teams
- Proficient in ansible software automation tool utilized for configuration management and orchestration tasks on infrastructure resources
- Conducted QA for development as part of the CI/CD pipeline to ensure high-quality delivery of software solutions.
- Provided Tier III support, resolving intricate issues and offering solutions for complex technical challenges.
Senior Systems Administrator / Lead 35T
10th Special Forces Group, US Army
Fort Carson, United States
11.2019 - 04.2022
- Senior Intelligence Architecture Administrator in a special operations environment maintained and integrated various networking, software and hardware systems within a complex intelligence architecture
- Build, configure, and maintain Distributed Common Ground System - Army (DCGS-A) Intelligence Fusion Servers (IFS) for United states army Special operations units. This includes Uninterrupted Power Supplies (UPS), NetApp Storage, Dell or Cisco switches, and Dell Blade Servers loaded with ESXi VMware software
- Diagnosed hardware and software faults and resolved technical issues in a timely manner.
- Installed, configured, tested, and maintained operating systems and software applications.
- Maintained documentation of all changes made to the infrastructure environment.
- Created scripts to automate routine maintenance tasks such as patching servers and workstations.
- Managed Active Directory services such as group policy objects, DNS, DHCP.
- Upgraded existing systems with latest patches and firmware releases.
Intelligence Maintainer and Integrator
173rd Airborne Brigade, US army
Vicenza, Italy
04.2014 - 06.2017
- Installed, Configured, deployed, and maintained mission critical systems for the U.S. Army
- Utilized technical references for troubleshooting and understanding system issues
- Followed unit standard operating procedures for consistency and continuity of Unit Operations
- Improvise as well as devise workarounds for complex issues.
- Resolved issues related to integration setup such as connectivity problems, data mapping conflicts.
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Installed, tested and evaluated new systems, applications and patches.
- Created user accounts and managed access rights for users.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
Electronic Warfare Maintenance Technician Lead
Joint Task Force ODIN, Operation Freedom Sentinel, US Army
AFGHANISTAN
03.2015 - 03.2016
- Conduct reconnaissance, surveillance and target acquisition operations to combat insurgent operators of improvised explosive devices in Afghanistan
- Assigned as the Surveillance Information Non-Commissioned Officer at Kandahar Airfield (KAF) ensuring the complex network, storage and processing systems were operational
- While assigned information passed seamlessly to NSA joint ISR Operations serving conventional and special operations
- Contributed directly to the Guardrail detachment successfully flying over 200 Aerial Intelligence, Surveillance and Reconnaissance missions in combat
- Extensive knowledge of the aircraft's timing, signal, power, and internal networks directly contributed to the operational readiness rate if the system exceeding 97%.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Maintained accurate records of all maintenance activities performed.
Education
Associate Computer Science -
Cochise College
Skills
- Networking: Dell and CISCO switches
- Virtual: VMware
- Hardware: Dell ESXi servers
- Technology Integration
- OS: Windows, RHEL, Ubuntu
- Hardware Installation and Maintenance
- Software Installation and Maintenance
- Virtual and Cloud Technologies
- System Testing
- Information Security
- Systems and Network Administration ad Maintenance
- Technical Documentation and Reporting
Certification
- CompTIA SECURITY +, 05/2013 - Present
- ChironTech Basic Network Exploitation, 2018 - Present
Clearance
- Active TS/ SCI, 2012-Present
- CI POLY, 2016-Present
References
- Ronald Washington, 210-587-9162, Infrastructure Engineer, Accenture Federal Services
- Robert Beard, 570-350-6498, Attorney, Heritage Insurance
Timeline
Infrastructure Engineer
Insight Global
03.2024 - Current
Infrastructure Engineer
Accenture Federal Services
04.2022 - 03.2024
Senior Systems Administrator / Lead 35T
10th Special Forces Group, US Army
11.2019 - 04.2022
Electronic Warfare Maintenance Technician Lead
Joint Task Force ODIN, Operation Freedom Sentinel, US Army
03.2015 - 03.2016
Intelligence Maintainer and Integrator
173rd Airborne Brigade, US army
04.2014 - 06.2017
Associate Computer Science -
Cochise College