Andrew Ochoa
Riverside ,CA
Summary
Skilled Mechanic Technician with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Intelligrated, E1, Honey Well and LMS Systems in warehouse and business environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Facilities Maintenance Technician Manager
McKesson Medical-Surgical Inc
Chino , CA
05.2010 - Current
- Maintained response times in compliance with internal policies to support business continuity by 50%.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Documented reported faults and bugs for referral to development staff's use in interactive updates.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Supervised and managed shipping and receiving, distribution, and workplace safety.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations through theUS
- Simplified shipping and receiving processes for improved workflow.
- Checked packages and merchandise for damage and notified vendors.
- Performed scheduled maintenance on electrical, plumbing and HVAC systems.
- Cleaned and lubricated components to maintain optimal performance.
- Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
- Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
- Disassembled broken, defective and worn out equipment to aid with repairs.
- Confirmed installations and implementations met project requirements by closely reviewing and studying blueprints.
Metal Fabricator
West Coast Customs
Colton, CA
01.2007 - 03.2008
- Performed required maintenance on automotive and motorcycle equipment to enable readiness for project use.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Increased customer satisfaction by 25% resolving welding issues
Education
Associate of Arts - Automotive Mechanics
WyoTech
Rancho Cucamonga03.2008
GED -
Henry J. Kaiser High School
Fontana, CA2007
Skills
- Software Debugging
- Updates and Upgrades
- Troubleshooting and Diagnostics
- IT Support
- Equipment installation
- Blueprint and schematic understanding
- Hand and power tools
- Electrical Installation and Repair
Accomplishments
- Supervised team of 355 staff members.
- Achieved pick rating through effectively helping with LMS Systems throughout 10 US States.
- Collaborated with team of 25 in the development of the new Mckesson Sacramento Medical Facility.
Certification
- Certified Lockout Tag out , McKesson - 2 years
- Certified Reach Truck, McKesson - 11 years
- Certified Scissor Lift, McKesson - 11 years
- Certified Order Picker, McKesson - 11 years
- Certified Walkie Rider, McKesson - 11 years
- Certified Sit Down Reach, McKesson- 11 years
- OSHOA Certified, McKesson- 11 years
Timeline
Facilities Maintenance Technician Manager
McKesson Medical-Surgical Inc
05.2010 - Current
Metal Fabricator
West Coast Customs
01.2007 - 03.2008
Associate of Arts - Automotive Mechanics
WyoTech
GED -
Henry J. Kaiser High School